Crew

Friendly's in the Harford Mall is Now Hiring. Apply online or stop in for an application.

MISSION

To ensure that every guest feels welcome and glad they came to Friendly's through processing transactions of customers on a computerized POS register, maintain a clean, well-stocked food and beverage area, and clean and stock merchandise.

ESSENTIAL FUNCTIONS

• Offer a sincere, personal welcome to every guest entering the restaurant.
• A qualified candidate will be required to have good grooming, communication skills and cash handling skills.
• Smile and make eye contact.
• Anticipate the guest's needs and react before they need to ask.
• Make each guest feel important and special, especially kids!
• Help the guest understand the Friendly's experience – check if new or returning.
• Make the guest aware of specials or featured products.
• Maximize seating efficiency.
• Deliver rolled, clean silverware to each table.
• Wait until each guest is seated before presenting menus open to specials if any.
• Constantly inspect the dining room to insure tables to be seated are perfectly reset.
• Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go
• Create an emotional attachment to our restaurant by helping our guests create great memories.

GENERAL JOB REQUIREMENTS

SPECIFIC JOB SKILLS AND QUALIFICATIONS

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