Deployment Administrator

JOB SUMMARY : Ensure compliance with all international documentation requirements, company policies and protocol, to secure requisite documentation for shipboard employment. Support and maintain adequate manning levels, and provide all logistical services, support, and information to joining crew members.

DUTIES & RESPONSIBILITIES :

• Manage the process to collect and verify that all documentation for joining crew have been received and is compliant with international and local requirements.
• Record and update all personal crew information in the HR system of record, including but not limited to passport, visa, and medical information as required.
• Coordinate with all global hiring partners, joining crew members, U.S. and foreign embassies / consulates, port agents, as well as shipboard and shoreside team members to ensure that all pre-employment documentation requirements have been met.
• Maintain the joiners report and projected crew movement 6-8 weeks in advance.
• Coordinate and confirm all logistic requirements for joining crew, which includes air transportation, ground transportation and hotel arrangements. Manage crew readiness status in MAPS prior to deployment.
• Provide administrative support for the crewmember staffing function to help ensure vessels are appropriately staffed according to scheduling plan.
• Liaison with the Assignment Specialist on any changes needed due to readiness delays and / or any potential crew delays.
• Coordinate with the assignment team, travel team and global hiring partners to research and procure the most cost-effective travel, while maintaining compliance with established policies, and applicable regional visa restrictions. Manage travel requirements and needs for crewmembers scheduled to join vessels.
• Collaborate with Assignment Team, Travel Team, Port Agents, Global Hiring Partners, People Excellence Operation Managers and Crew Pursers onboard to help facilitate smooth and efficient crewmember movement.
• Communicate daily with Shipboard People Excellence Operation Managers and Crew Pursers on any variances between manifests, restrictions and crewmember joining status.
• Investigate all cases where crew members are not able to join a ship according to schedule. Escalate irregular situations for resolution as needed.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE : High School Diploma

EXPERIENCE :

COMPETENCIES / SKILLS :

EQUAL EMPLOYMENT OPPORTUNITY :

Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law | EEO is the law GINA Supplement

Applicants have rights under Federal Employment Laws. FMLA | EPPA | Job Safety and Health : It's the Law

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