Customer Video Manager | Seller Enablement |Hybrid Job at Ellucian Company L.P.

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian\'s AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Ellucian\'s platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian\'s innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Are you passionate about transforming customer stories into high-impact video using the latest AI technologies? Do you thrive on experimenting with new tools to generate content, streamline production, and scale assets globally—while maintaining a consistently high bar for quality and creativity?

Join Ellucian’s Marketing team as a Customer Video Production Manager. In this role, you will lead the end-to-end creation of customer video content with a primary emphasis on AI-driven production and editing. From pitch decks and testimonials to tailored ABM videos, you’ll use platforms like Synthesia, Runway, Imaginario, and other AI tools to bring stories to life at scale.

Positioned within the Customer Impact team, you’ll collaborate with customers, manage creative vendors, and leverage AI to deliver diverse, data-driven, and personalized video assets that power sales enablement, marketing campaigns, and executive storytelling.

A portfolio of both traditional and AI-generated video work is required.

Where You Will Make an Impact

Lead AI-First Customer Video Production

• Generate and edit video content using AI tools—owning scripts, voiceovers, animations, scene design, and final production.
• Manage the intake process to ensure every video aligns with campaign goals and customer narratives.

Content Generation & Storytelling

Editing & Post-Production with AI

Animation, Visual Effects & Virtual Sets

Voice & Sound Design

Personalization & Scale

Collaboration & Governance

Measurement & Optimization

What You Will Bring

What makes #Ellucianlife

Headspace Care (mental health)

Education Assistance Program

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