Design Expert, Sales - Interior Define Retail Studio Team Job at Havenly Inc in

Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet-friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs.

We are expanding our Interior Define team in Soho, NYC and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!

What You’ll Do :

• Achieve Sales Targets : Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations : Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process : Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Drive Sales Growth : Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise : Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation : Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
• Follow-Up & Retention : Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
• Market Engagement : Act as a brand ambassador to cultivate a strong community presence in New York City and build local customer relationships.

Who You Are :

Why Join Us?

At Havenly, we’re committed to diversity and inclusion. We encourage all qualified candidates to apply, even if you don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.

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