Monitor autonomous vehicles remotely using multiple camera feeds and the Remote Command (RC) interfaceIntervene in real time when necessary using specialized system toolsDocument every decision and observation accurately using platforms like Notion or Google SheetsReview trip data post-operation , noting any anomalies or performance concernsParticipate in Root Cause Analyses (RCA) to continuously improve operations and expand the knowledge baseCollaborate with team members to ensure a smooth handoff between shifts and ongoing fleet reliabilityTrack and report performance metrics and edge-case incidentsRequirements
- Experience in technical support, dispatch, or operational roles (e.g., IT, transportation, logistics)
- Calm, confident decision-making in high-stakes environments
- Exceptional attention to detail and documentation discipline
- A basic understanding of autonomous vehicle systems – or a strong curiosity and willingness to learn
⭐ Bonus Points For :
- Hands-on experience with geolocation tools or RC interfaces
- Familiarity with autonomous vehicle planning / perception systems
- Exposure to log analysis or event data monitoring
🕒 Schedule & Work Environment :
- On-site in Austin, TX – Remote Operations Center
- Rotating shifts including weekends (both morning and evening availability required)
- Schedule : Rotating shifts, including weekends : 1st shift 6 : 00am - 2 : 00pm; 2nd shift 2 : 30pm - 11 : 00pm
- Schedule flexibility preferred
- Pay Rate : $24 - $28 per hour
Benefits
Pre-tax commuter benefits
Subsidized healthcare coverage
Healthcare FSA
100% covered short- & long-term disability and life insurance
401(k) retirement plan