Senior Systems Engineer

Are you looking for a  tight, family friendly MSP  that believes every organization deserves the very best?  Think Technologies Group  is seeking a highly motivated and experienced  Senior Systems Engineer  to join the Managed Services team.

In this role, you will play a critical part in ensuring the  stability, security, and optimization  of our clients' IT infrastructure.

You will serve as an escalation point for our service desk, providing expert technical support and resolving complex issues that require advanced troubleshooting skills.

This is an hybrid opportunity located in West Palm Beach, Florida .

We’ll Provide :

• Robust benefits package including dental, vision, and 401k Salary range of $85,000-$100,000 based on experience Vacation and Sick Time Cell Phone Reimbursement Opportunities for continued growth Strong core values to uphold company standards What You’ll Do : Ability to travel to client sites in Martin, Palm Beach, and Broward Counties with reliable transportation and a valid driver’s license.

Provide advanced technical support and troubleshooting for diverse client environments Act as an escalation point for the service desk, resolving complex issues and mentoring junior engineers Proactively monitor client systems to ensure optimal performance and security Design, implement, and manage IT solutions, including network infrastructure, virtualization (VMware / Hyper-V), Windows Server, and SQL Server Develop and maintain documentation for systems, processes, and procedures Automate tasks and processes using scripting languages (e.g., PowerShell, Python) to improve efficiency Collaborate with engineers and departments to ensure seamless service delivery and process improvements Participate in on-call rotation for after-hours support and stay updated on cybersecurity and Microsoft technologies Ability to attend quarterly meetings at the main office in Ocala, Florida Skills You’ll Need :