Overview
Amazon.com is seeking a Senior Content Operations Editor to support the transformation of our employment content portfolio, enabling the delivery of seamless, AI-augmented employee experiences. This contract role provides services to Amazon via Allegis Global Solutions (AGS). If selected, you will be employed by AGS and not by Amazon.
This role involves collaborating with stakeholders, strategizing and executing content migration from multiple sources, and transforming unstructured content into metadata-rich, reusable fragments aligned with new content needs, channels, and audiences, including AI applications.
Base pay range
$36.00 / hr - $40.00 / hr
Location : Bellevue, WA (onsite)
Key Responsibilities
- Content structure transformation : transform segments of the content portfolio from single-use to a reusable “headless” content structure, chunk unstructured long-form content into structured components, and migrate from multiple sources.
- Metadata framework reuse : adhere to and promote the use of the content taxonomy, ensuring content is tagged and described to enable discovery and reusability.
- Content reuse : identify opportunities to reuse content and reduce manual effort required to maintain duplicate information.
- Global content updates : respond to customer requests to create and update content in the content management system in line with process and policy changes within defined SLAs and delivery timelines.
- Content editing and proofreading : review and edit written content (articles, policies, assets, or content fragments) for grammar, spelling, accuracy, clarity, consistency, and adherence to style guidelines.
- Quality control : audit and monitor existing content and analyze data to maintain high standards of quality and consistency across all content.
Degrees / Certifications and / or Experience Required
2+ years of professional content management experience in a system like Adobe Experience Manager, Contentful, or WordPress2+ years of project management experienceExperience working with reusable or “headless content”Advanced English language skills with full proficiency in grammar, spelling, and punctuation (minimum C1)Preferred Qualifications
Bachelor’s degree in marketing, Communications, Technical Writing or a related fieldExcellent writing and editing skillsContent ops experience managing content for AI applicationsExperience with information architecture and content modelsHigh attention to detail and adherence to style guidelinesDemonstrated success learning and explaining business processesProven knowledge of SEO principlesGood judgment and proactive communicationAbility to prioritize and manage multiple stakeholder needs in a fast-paced environmentExperience working in a global and cross-functional team environmentExperience with content metrics and analysisExperience with or exposure to Amazon business processesExperience in a multi-language publishing environment managing content for an international audiencePolicies
AGS is an equal Opportunity / Affirmative Action Employer (M / F / Disability / Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.
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