Front Desk 3rd shift

Job Description

Job Description

3rd shift Concierge / Front Desk persons needed

Front Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They are generally the first point of contact for customers & prospective residents and have extensive daily interaction with customers and the public on the company’s behalf. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain safety procedures at all times.

Must have excellent customer service & communication skills.

JOB REQUIREMENTS :

• Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test
• Must provide valid employment documents
• Must have reliable transportation to report to work on time and maintain good attendance
• Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.
• Customer service : includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors
• Maintain a positive “can-do” attitude
• Ability to follow verbal and written instruction with attention to details
• Self-motivated, able to work with / without supervision
• Communicate politely & professionally with customers, co-workers & supervisors
• Potential for “on-call” for fill-in shifts; could require evenings, overnights or weekends for emergencies
• Willing to travel to other Mansions Senior Living Communities for emergencies or fill-in shifts
• Experience driving passenger commercial vehicles is preferred. CDL is not required.
• Must possess current Driver’s License, acceptable driving record & current personal auto insurance
• Sales or Customer Service experience in Apartments Leasing, Hotel / Hospitality or Senior Living Community. Additional certifications or training in Senior Living are a plus
• Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.

ESSENTIAL JOB DUTIES : (including but not limited to)

Goal to answer phone by 3rd ring, “Good morning (afternoon, evening) Mansions at (property name), this is (your first name), how may I assist you?”

SCHEDULE

COMPENSATION and BENEFITS

It's always a great day at The Mansions.