Vehicle Title Clerk

Job Description

Job Description

Pay range : $19-$20 hourly

Vehicle Title Processing Experience Required

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Responsibilities

Job Summary : Reporting to the Office Manager, the Title Clerk processes incoming titles ensuring transferability to buyer in an efficient and accurate manner. Maintain consistently high standards on accuracy and efficiency. Must know, practice, and ensure that company policies and procedures and state or federal laws are followed at all times.

Responsibilities and Duties include but are not limited to the following :

Provide excellent customer service :

• Make sure customers receive prompt, efficient and courteous attention. Notify Office Manager if a challenge arises with a title that cannot be resolved.
• Handle incoming calls from dealer representatives with title issues and / or questions.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
• Provide prompt and courteous service. Demonstrate friendliness and greet every customer as they enter and participate at the sale.
• Resolve any customer complaints in a friendly, courteous manner and advise Office Manager of all serious complaints or incidences.

Process Titles :

Payment process :

Other :

Qualifications :

Physical Requirements and Working Conditions :

The physical activity requirements of the position are Light Physical Work.

Visual acuity requirements include color, depth perception and field of vision comparable to definitions for

This position is subject to inside working conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with automobile operations and emissions.

Note : This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.