Talent.com
Experience Guide -Front Desk Receptionist
Experience Guide -Front Desk ReceptionistThe NOW Boulder • Boulder, CO, US
No longer accepting applications
Experience Guide -Front Desk Receptionist

Experience Guide -Front Desk Receptionist

The NOW Boulder • Boulder, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Benefits:
  • Sick Leave
  • 401(k)
  • Bonus based on performance
  • Free uniforms
  • Free food & snacks
  • Training & development
  • Wellness resources


Schedule / Expected Work Hours:
  • Ability to work flexible hours, including evenings, weekends, holidays
  • Open Daily 10 AM- 9 PM
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guests massage, and handling payment for services performed.

Responsibilities
  • Provide top-level service for guests and team members.
  • Warmly greet and check in guests.
  • Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
  • Accurately and effectively book, edit, and cancel massage appointments.
  • Open/close the boutique each day according to standard operating procedures.
  • Resolve guest issues.
  • Ensure guest areas are maintained to standard.
  • Maintain a positive attitude and contribute toward a healthy & happy workplace.
  • Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
  • Sales and service-related experience preferred.
  • Ability to be efficient and detail-oriented in a fast-paced environment.
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massages goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massages interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.

Create a job alert for this search

Experience Guide -Front Desk Receptionist • Boulder, CO, US

Similar jobs

Front Desk Receptionist

The NOW BoulderBoulder, CO, United States
Full-time

Schedule / Expected Work Hours:.Ability to work flexible hours, including evenings, weekends, holidays.The Experience Guide is responsible for the guest experience, selling enhancements and members...Show more

 • Promoted

Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each

Earn HausBoulder, CO, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistGlen Haven, Colorado, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCEvergreen, Colorado, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Show more

 • Promoted

Testing Clinical Psychologist - Glen Haven, CO

LifeStance HealthGlen Haven, CO, US
Full-time

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.Our mission is to help people lead healthier, more fulfilling lives...Show more

 • Promoted

Urgently Hiring CDL-A Drivers in Denver, CO! Average $1625/Week!

C.R. EnglandLyons, CO, US
Full-time

England is Now Hiring Local CDL-A Drivers in Denver, CO!.Average $1,625 Weekly - Top 10% Earn $1,650 per Week*.Run an average of 1,700 weekly miles.Drivers will deliver to the same stores with pred...Show more

 • Promoted

Earn $60K–$160K While Helping a Family Grow

Roots SurrogacyLyons, CO, US
Full-time

Looking for a meaningful way to earn significant income while doing something truly impactful?.Surrogacy with Roots offers one of the most supported and well-compensated journeys available.Base com...Show more

 • Promoted

FRONT END/ASST DEPT LEADER

King Soopers, Inc.Conifer, CO, United States
Full-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Assist the department manager in re...Show more

 • Promoted

Spa Associate

Hand and Stone Massage and Facial SpaBoulder, CO, United States
Full-time +1

Spa Associate (Front Desk Staff).Hand & Stone Massage and Facial Spa in Boulder, CO.Hourly + Service Discounts + Performance Bonuses.Why You'll Love Working With Us.We're a peaceful, client-focused...Show more

 • Promoted

Help Desk Support I

Advance American Tech, Inc.Evergreen, CO, United States
Full-time

LIVES LOCAL AND IN PERSON INTERVIEW REQUIRED.Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and pers...Show more

 • Promoted

Make Miracles Happen: Become a Surrogate & Earn Up to $115,000 from Home!

Giving Tree SurrogacyLyons, CO, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi...Show more

 • Promoted

Customer Experience Officer / Receptionist - Evergreen

Land TitleEvergreen, CO, United States
Full-time

This is an in-office position, Monday - Friday, 8:00am - 5:00pm.The Customer Experience Officer (CXO) supports the overall business plan and strategic direction of the organization by coordinating ...Show more

 • Promoted

Endoscopy Receptionist

Gastroenterology of the RockiesGolden, CO, United States
Full-time

Full-TimeNon-ExemptPay range: $19.Reports to: RN SupervisorsLocation: Ambulatory Surgery Center under GI of the Rockies (Varies)Position Summary: Gastroenterology of the Rockies is a rapidly growin...Show more

 • Promoted

WFH - Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaBoulder, Colorado, US
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPAGolden, Colorado
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Help Desk Technician

STIGolden, CO, United States
Full-time

NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training.Please DO NOT submit a candidate that is not willing to be on-site full time.The purpose...Show more

 • Promoted

Hotel Front Desk Agent

Monarch Casino Resort & Spa Black HawkBlack Hawk, CO, United States
Full-time +1

Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure.Elevate your skills, connect with people from around ...Show more

 • Promoted

Front Desk Receptionist

Serenity Mental Health CentersSuperior, CO, US
Full-time
Quick Apply

If you’ve ever considered a career in a service-driven industry but weren’t sure where to start, this is your sign.We're redefining what it means to create positive, lasting experiences for everyon...Show more