Technical Content Creator Job at Pridesys IT Ltd. in Tea

We are seeking an experienced Technical Content Creator to join our team. You will play a key role in creating clear and engaging technical documentation, diagrams, and multimedia content for our software products. The ideal candidate will create user-friendly manuals, diagrams, and videos to simplify complex information and manage our documentation platforms, providing users with the resources they need.

Responsibilities

• Develop, write, and maintain comprehensive software user manuals and guides for end-users and administrators.
• Create accurate Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to visually represent system processes and data structures.
• Plan, script, record, and edit application walkthrough videos and tutorials to support product onboarding and troubleshooting.
• Maintain and update documentation websites and portals, ensuring content is organized, accessible, and aligned with latest product developments.
• Collaborate with subject-matter experts, product managers, and developers to gather information and validate documentation.
• Edit, proofread, and ensure technical content is consistent with branding, tone, and style guidelines.
• Collect, analyze, and respond to user feedback to improve the clarity and usefulness of documentation.
• Support internal teams with the creation of technical specifications, process documentation, and training materials as needed.

Requirements

Preferred Skills

Compensation & Other Benefits

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