Sales Director, Account ManagementIncident IQ HQ (Atlanta) OR Incident IQ North (Alpharetta)

Sales Director, Account Management

Reporting directly to the VP of Sales, the Account Management (AM) Sales Director will be responsible for managing a sales team focused on expansion revenue into the customer base. The candidate will manage recruiting, hiring, and training and expanding the Account Management sales team. They will develop selling skills, pipeline management for expansion opportunities, win strategies, forecasting, and manage success metrics. Day-to-day activities will include prospecting activities into the customer base, prioritizing strategies, clarifying activities to advance and win expansion opportunities, and auditing customer interactions.

The ideal candidate will have a training and development bias. They enjoy leveraging their expertise to help reps succeed. The ideal candidate will be adept at supporting and developing sales motions and helping reps maximize their personal performance.

Overall performance of expansion revenue

• Recruit and hire top shelf sales talent
• Monitor and verify onboarding activities
• Build and deliver ongoing training and skill development programs
• Train and manage efficiency with tech stack
• Develop and maintain pipeline development, pipeline management, and forecasting skills for expansion opportunities
• Analyze expansion sales production, interpret results, and develop individual recommendations to optimize performance
• Provide accurate and timely sales forecasts (weekly, monthly, quarterly) for expansion sales, and customer sentiment
• Communicate and present sales performance, pipeline, and forecasting analysis to leadership in weekly GTM updates
• Work closely with Sales Operations, Customer Success, and Finance to optimize expansion programs into the customer base
• Generate ad hoc reporting for Marketing, Operations, Customer Success and Financial Planning

Four (4) year degree in Business or related field

25%

We facilitate whole-person growth where employees can develop personally as well as professionally.

We offer an energetic and collaborative environment; everyone's opinion matters!

We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!

We provide excellent work / life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer