Director, AI Strategy & Solutions Delivery

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, AI Strategy & Solutions Delivery

As Director, AI Strategy and Solutions Delivery, on the AI Foundations team, you will drive foundational enterprise-scale AI strategy and execution. You’ll define roadmap, architect solutions, and lead cross-functional delivery to unlock and communicate measurable efficiency and innovation. Sitting at the intersection of product leadership, technical program management, and solutions architecture, you’ll deliver agentic and AI solutions from strategy and portfolio shaping to solution delivery and operating model design. You will work hands-on with data scientists, ML and platform engineers, and senior business leaders to deliver high-impact use cases. This role is designed for a leader who can move from whiteboard to working solution to scaled adoption, while keeping value capture, safety, and sustainability front and centre.

This role plays a critical part in communicating impact and aligning delivery capabilities with business needs, prioritising scalable technical solutions across various domains by engaging business users, grasping the domain context, and matching capabilities to specific problem statements.

Your role

1. Developing AI-driven strategies to support business value

• Identify, qualify, and prioritize high-impact AI opportunities across business domains.
• Quantify full value at stake and value levers (efficiency, augmentation, revenue lift, risk mitigation), with clear dependencies and path to realization.
• Bring together expertise in AI, data engineering, solution architecture, and relevant business domains to design fit-for-purpose solutions leveraging LLMs, RAG, and agentic systems.
• Translate ambitious north star visions into executable plans, building alignment among relevant executives and business stakeholders on timing and delivery.
• Achieve maximum scale from AI solutions by proactively identifying and addressing barriers to scale and generalizing solutions to multiple applications.

2. Enabling rapid and iterative delivery of AI solutions with consistent value creation

3. Advancing our innovative operating model for AI teams

All about you

The following skills are preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

New York City, New York : $178,000 - $284,000 USD