Learning and Development Specialist

System Learning Specialist

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

BCG Learning and Development (L&D) delivers a world-class learning experience that accelerates our people's development, deepens their sense of belonging, and unlocks their potential to impact our firm, our clients, and the world. Our team supports the development of OneBCG consulting team members across North America (NAMR).

This role will be part of our system and office-facing System Learning Engagement (SLE) Team. The SLE team supports the broader mission of L&D by bringing learning into the everyday experience of our staff. You will partner closely with the System Learning Manager to address staff development needs by directing learners to relevant resources and creating local learning experiences. You will collaborate closely with other NAMR L&D sub-teams to execute best-in-class in-person elements of our Learning Journey curriculum and accelerate organizational learning through campaigns. As the System Learning Specialist, you will serve as a key point of contact for new employees as they embark on their BCG career. You will play an instrumental role in their successful onboarding and skill development, which is critical to our ability to serve our clients with excellence.

You're good at :

We are looking for someone who relishes working in a fast-paced, excellence-driven team. We are seeking an individual who has a passion for people development and delivering outstanding customer service, is highly organized, is energized by complex process and project management, enjoys event production, and who is keen to develop and challenge themselves in a diverse team setting with constantly evolving curricula, processes, and priorities. To be successful in this role, you will need to think on your feet, be solution-oriented, and communicate at all levels of the organization to deliver quality experiences for our participants and facilitators. You will also need to demonstrate that you can work independently and collaborate with a team, effectively handle multiple priorities, and comfortably adapt to last minute changes and demands.

In addition, we are looking for someone who is comfortable with technology, including managing L&D's cloud-based Learning Management System (SABA).

Key accountabilities :

• Develop deep knowledge and expertise of learning journey program(s) hosted in-person at the system / local-level, ensuring high-quality participant experiences
• Provide guidance and help OneBCG client-facing staff navigate the broad L&D ecosystem
• Coordinate logistics for system / local-hosted programs, including 1x per month onboarding programs, collaborating with relevant functions such as HR, Office Services, and IT teams
• Execute system / local-hosted campaign efforts that further activate business priorities, usually minimum 1 per quarter
• Manage onsite coordination of all components of program execution, such as internal presenters, external vendors, catering, and affiliation events
• Partner closely with members of Learning Topic Activation teams and across SLE team peers to deliver exceptional learning journey programs
• Observe and collect program feedback to share back with relevant stakeholders as appropriate and make suggestions for continuous training program improvement based on feedback
• Develop proficient knowledge and expertise of SABA to support program management and digital tools like Slack and Trello to support teaming and collaboration
• Uphold explicit System Learning Engagement sub-team norms, help to cultivate an inclusive team environment, and support onboarding and mentorship of new sub-team members
• Perform additional special projects as needed to support L&D priorities

What you'll bring :

You'll work with :

You will be part of a large NAMR Learning & Teaming function that supports over 4,500 non-MDP core, expert and SBU consulting team members across North America and delivers over 150 local training programs a year. The team values a collaborative, inclusive, and supportive environment and thrives on a sense of pride and ownership for the work that they do. A strong emphasis is placed not only on the development of our learners, but on the development of team members as well.

Compensation :

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $72,000 - $89,300. This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees and their eligible family members. All of our plans provide best in class coverage :

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer.