Cloud Security Tech Support

LS Technologies, a Tetra Tech Companys is seeking a highly skilled Technology Specialist (Second Shift 11AM-8PM EST) to serve as a Cloud Security Tech Support. The candidate will support FAA development tenants with the integration, deployment, monitoring, and maintenance of cloud environments, ensuring operational efficiency, system reliability, and compliance with FAA standards.

This role will focus on securing and supporting FAA cloud environments while also ensuring proper network security, firewall configuration, and perimeter defense. The specialist will work closely with engineering, operations, and cybersecurity teams to maintain secure, compliant, and highly available IT systems.

Responsibilities

• Monitor and troubleshoot system performance issues, application errors, and infrastructure outages in cloud and hybrid environments.
• Provide technical support for cloud security and network operations, including troubleshooting incidents, resolving issues, and responding to service desk tickets related to cloud and security services.
• Configure, monitor, and troubleshoot Datadog for cloud performance and security monitoring.
• Support secure web gateway and zero-trust access through Zscaler.
• Assist with the configuration, operation, and management of network security devices, including Palo Alto firewalls, VPNs, and intrusion prevention systems.
• Support secure connectivity and configuration for hybrid cloud environments, including routing, subnets, and access controls.
• Implement and monitor cloud-native security controls such as IAM, encryption, logging, and intrusion detection.
• Work with cybersecurity teams to remediate vulnerabilities, misconfigurations, and compliance findings in accordance with FAA and federal guidelines.
• Maintain technical documentation for cloud security and network configurations, firewall rule sets, and troubleshooting procedures.
• Support FAA compliance with NIST, FedRAMP, FISMA, and Zero Trust security frameworks.
• Provide input for incident response investigations, ensuring timely escalation and resolution of cloud and network security events.
• Collaborate with system engineers, developers, and DevOps staff to integrate security and firewall best practices into deployments.
• Provide Tier 2 / 3 technical support for infrastructure, automation tools, and development environments.

Qualifications

Preferred

Education

Work Requirements

Work location : USA

Extended Computer Use : Regular and prolonged periods of working at a computer terminal.

About LS Technologies

At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans.

We invite applications from all interested parties.

Requesting an Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only.

The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour / week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees.

Benefits offered to all employees who work 30+ hours per week : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.

About Tetra Tech :

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Explore our open positions at . Follow us on social media to learn more about our people, culture, and opportunities :

LinkedIn : @TetraTechCareers

X (Twitter) : @TetraTechJobs

Job Posted by ApplicantPro