Customer Service RepresentativeSheila R Kamps Insurance Agency- Farmers Insurance • Fresno, CA, US

Customer Service Representative

Sheila R Kamps Insurance Agency- Farmers Insurance • Fresno, CA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Sheila R Kamps Insurance Agency Inc.

Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.

Why Join Us?

Opportunities for performance-based bonus as the agency grows
A positive and professional work environment
Opportunity for career advancement within a thriving agency

If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Responsibilities

Job Responsibilities :

Answer incoming calls and assist clients with their insurance needs

Service existing insurance policies, including processing changes, renewals, and inquiries

Provide accurate quotes for new policies and assist potential clients in selecting the right coverage

Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency

Maintain accurate records and documentation to ensure compliance with industry regulations

Collaborate with team members to support agency goals and growth

Requirements

Qualifications :

Valid California Insurance License (Property & Casualty) required

Prior experience in customer service, preferably in the insurance industry

Strong attention to detail and excellent organizational skills

Ability to multi-task and work efficiently in a fast-paced environment

Strong communication and problem-solving skills

Proficiency in computer systems and insurance-related software is a plus

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Customer Service Representative • Fresno, CA, US

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