Community Outreach Manager - Contract (Charlotte-based)

Position Overview :

• Blueprint seeks an experience Community Outreach and Engagement Manager with deep ties across the Charlotte community and with a background supporting local outreach for programs, stakeholder engagement, event activation.
• You must understand the various communications across Mecklenburg County.
• This candidate owns the outreach calendar, manage multilingual ambassadors, and ensure Safe-Harbor language compliance across all face-to-face activations and grassroots media.   Core Responsibilities Outreach Strategy & Calendar – Develop a rolling six-month schedule of pop-ups, town halls, roadshows, school programs, and event activations.
• Stakeholder Relations – Cultivate relationships with neighborhood associations, faith leaders, schools, disability advocates, and ethnic-media outlets; maintain contact CRM.
• Ambassador Program – Recruit, train, and schedule multilingual street-team staff; create quick-reference talking-point cards and briefing decks for each activation.
• Event Logistics – Secure permits, venue space, and load-in support; coordinate with Creative Lead for signage and collateral; manage on-site setup and teardown.
• Data & KPI Tracking – Capture head counts, pledge sign-ups, QR scans, and attendee sentiment.
• Safe-Harbor Compliance – Ensure all outreach materials are available in English and required languages; arrange interpreters as needed.
• Budget & Vendor Oversight – Track outreach expenses, incentive items, and freelance payments against task-order budgets.
• Qualifications & Skills 5+ years in community engagement, public involvement, or grassroots marketing—preferably in transportation, public health, or civic programs.
• Demonstrated success organizing multilingual, multicultural outreach in the Charlotte–Mecklenburg area.
• Proficient with project-management tools (Trello, Asana) and CRM / contact-management platforms.
• Strong public-speaking and facilitation skills; comfortable working evenings / weekends.
• Bilingual (English + Spanish) strongly preferred; additional Safe-Harbor languages a plus.
• Familiar with ADA, Title VI, and Safe-Harbor translation standards.
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