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Shift Leader

Shift Leader

Marco's PizzaTupelo, MS, US
30+ days ago
Job type
  • Full-time
Job description

Marco’s Pizza is looking for a dedicated Shift Leader who will play a key role in leading the team, ensuring smooth operations, and delivering exceptional service to our guests. As a Shift Leader, you’ll be responsible for overseeing daily operations, managing crew members, and making sure that all procedures are followed to maintain high standards. If you’re a strong communicator and enjoy leadership, this position is perfect for you!

What You’ll Do :

As a Shift Leader , you’ll be the glue that holds the store together during your shift. Your mission? Lead, support, and energize your team to ensure smooth operations and an exceptional guest experience.

  • Run the Show – Supervise crew members, delegate tasks, and keep operations running like a well-oiled pizza oven.
  • Be the Expert – Master every station, from the makeline to the oven, ensuring quality and accuracy in every order.
  • Deliver Excellence – Provide top-notch customer service, handling guest interactions with professionalism and a smile.
  • Maintain Standards – Keep the store spotless, ensure food safety, and follow operational procedures to maintain our Five-Star Gold standard.
  • Problem-Solve on the Fly – Address challenges quickly and effectively, keeping the team motivated and solutions-focused.
  • Drive Success – Support delivery efficiency by coordinating with drivers and optimizing routes.
  • Keep Us Stocked & Ready – Monitor inventory levels and complete opening / closing duties to set the next shift up for success.

Job Requirements :

  • Must be at least 18 years of age
  • Must be able to work weekends
  • Must be able to work up to 11 : 45 PM on weekdays and 12 : 45 AM on weekends
  • Ability to work opening or closing shifts
  • Strong communication skills, both verbal and written, to interact with supervisors, teammates, and guests
  • Accurately and efficiently count money
  • Reliable transportation for performing bank runs and / or deliveries
  • Reliable, prompt, and punctual
  • Serve Safe Certification (or willing to get certified)
  • Restaurant experience preferred
  • Ability to stand for long periods of time
  • Ability to lift up to 50 lbs.

    • What Makes You a Great Fit :

  • A friendly person who genuinely cares about the happiness of others
  • Someone who takes accountability for their actions and takes pride in their work
  • A team player who values honest feedback and contributes to the success of others
  • A passion for delivering great guest experiences
  • Tactful, courteous, and respectful when interacting with others
  • Consistently puts forth sincere effort, demonstrates initiative, and is safety-conscious
  • Thrives on helping others succeed and helps the team excel
  • Willing to adopt and promote Marco’s Cultural Beliefs

    • Why Join the Marco’s Family?

  • Flexible Scheduling – Work with a team that values your time and life outside of work.
  • Competitive Pay + Tips – Earn extra cash with tip-outs on top of your base pay.
  • Health, Vision, Dental & Life Insurance – Available for full-time employees (32+ hours / week).
  • 401K with Company Match – Plan for your future while earning today.
  • Employee Discount – Enjoy the perks of working with great pizza!
  • Fun & Recognition – Anniversary and birthday celebrations, referral bonuses, and opportunities for growth.

    • At Marco’s Pizza, we believe in growing our leaders from within —if you’re looking for more than just a job, but a career with endless possibilities , we’re ready to welcome you!

    Apply today and become part of a team that serves up success—one slice at a time.

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    Shift Leader • Tupelo, MS, US

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