General Manager II

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Description

Job Title : General Manager II

Department : Property Management

Employment Status : Full-Time; Non-Exempt

Pay Range : $35.00- $38.00 / hour

Location : 78 Haight St, San Francisco, CA 94102

Schedule : Monday - Friday 9 : 00 am - 5 : 30 pm; 100% Onsite

Summary : Under the direction of the Property Supervisor, the General Manager II is responsible for the overall operation of a multi-family property for extremely and very low-income tenants, including formerly homeless families and disabled adults. The General Manager will oversee the day-to-day operations of the property, maintain a supportive environment for residents, ensure sound fiscal management, oversee building and grounds maintenance, manage onsite staff, and interact with vendors.

Essential Duties :

• Building Operations and Supervision :
• Manage building operations, supervise staff and vendors, ensure quality work, and adhere to policies.
• Respond to resident requests and complaints promptly and courteously.
• Oversee maintenance and custodial work, conduct inspections, and develop emergency plans.
• Participate in meetings and perform other tasks as assigned.
• Maintain high occupancy, actively market units, and ensure compliance with protocols and policies.
• Review applications, conduct tours, and verify income for leasing.
• Inspect units and common areas regularly, ensure timely work order completion.
• Finance :
• Monitor financials, participate in budgeting, review accounts, and process rent transactions accurately.
• Tenant Relations :
• Maintain good relationships with residents, perform inspections, and adhere to fair housing laws.
• Compliance :
• Maintain resident files, ensure regulatory compliance, and manage evictions per legal guidelines.
• Qualifications :
• Ability to work with diverse populations, demonstrate sound judgment, and possess strong organizational and communication skills.
• Minimum of an associate degree or equivalent experience, with at least 1 year of management and supervisory experience.
• Proficiency in Microsoft Word and Excel, with experience in HUD and Tax Credit programs preferred.
• Preferred qualifications include certification, familiarity with Tenderloin neighborhood, and bilingual skills.

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer and complies with the San Francisco Fair Chance Ordinance.

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