Veterinary Client Service Representative

Description

CSR JOB DESCRIPTION

Provide general office support for the veterinary practice. The Customer Service

Representative (CSR) is responsible for a variety of clerical tasks including greeting

clients / patients, appointment scheduling, preparing medical records, answering and

directing incoming phone calls, presenting and processing financial options, and

processing and balancing financial payments. Strong customer service skills are crucial

as the CSR is the initial contact for customers.  They provide the first and last impression of each client’s visit to our hospital.

EDUCATION AND EXPERIENCE

• Preferred : 2yrs of previous veterinary office experience
• Required : High School graduate or equivalent

Specific Duties

KNOWLEDGE AND SKILLS

PHYSICAL DUTIES AND RESPONSIBILITIES

and above

periods of time

focus

REPORTING RELATIONSHIP

and / or responsibilities at any time

Compensation negotiable based on credentials and experience with a hourly pay range from $22-$29 hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.