Patient Access Representative

Patient Access Rep I

Employment Type : Full time

Shift : Evening Shift

Description : Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. If you're passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Patient Access Rep I and become Loyola Strong!

What you'll do :

As a Patient Access Rep I, you'll play a critical role in ensuring smooth access to care and exceptional service for patients. Your responsibilities will include :

• Registration & Data Accuracy : Accurately obtain and record patient demographic, insurance, and financial information, ensuring compliance with regulatory requirements and maintaining high registration accuracy standards.
• Patient Interaction : Provide a welcoming and patient-friendly registration experience while managing inquiries, patient volumes, and challenging situations.
• Financial Responsibilities : Collect patient payments and ensure all financial details are documented correctly.
• Liaison Duties : Act as a point of contact between patients, physicians, and departments to resolve requests and inquiries promptly and effectively.
• Regulatory Compliance : Adhere to HIPAA and regulatory standards while completing required documentation.
• Process Improvement & Training : Attend training, mentor new hires, and support process improvements.

Shift : 7 : 00am - 3 : 30pm

We offer our Patient Access Rep I :

What you'll need for this job :

Trinity Health Benefits Summary

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.