Administrative Support Associate

A company is looking for an Admin Support Tier I Associate to assist brokers and administrators in delivering a seamless healthcare experience.

Key Responsibilities

Provide assistance to brokers and admins via phone and email

Assist with onboarding and administrative needs for new and renewing plans

Address and resolve complaints, ensuring compliance with HIPAA policies

Required Qualifications

2+ years of experience in a support-related role

Experience in health insurance or a related field preferred

Strong time management and organizational skills

Comfortable with remote work and modern web applications

Bilingual in Spanish and English is a plus