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MES Support Specialist

MES Support Specialist

Katalyst Healthcares and Life SciencesConcord, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description :

We are seeking a dedicated MES Support Specialist to provide 24 / 7 shop floor support, including nights and weekends. This role is critical in supporting MES (Manufacturing Execution System) operators, resolving incidents in real-time, and ensuring uninterrupted production operations.

Responsibilities :

  • Provide real-time support to MES operators on the shop floor across all shifts, including night and weekend rotations.
  • Troubleshoot and resolve incidents related to MES systems promptly.
  • Document issues and escalate to Tier 2 or Engineering teams as needed.
  • Maintain strong communication with production teams to minimize downtime.
  • Follow GMP, safety, and compliance procedures.

Requirements :

  • Experience with MES systems in a manufacturing or pharma environment.
  • Willingness to work rotating shifts, including overnight and weekends.
  • Strong problem-solving skills and ability to work under pressure.
  • Good communication skills and a team-oriented mindset.
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    Support Specialist • Concord, NC, United States