Desktop Support

Technical Skills : (Must Have) Vendor - Infosys Terms Office / Productivity Software / Technical Support :

• Windows / Mac OS Administration
• Microsoft Office 365, Excel, Teams
• ITSM Ticketing - ServiceNow, Remedy, Helix etc
• Endpoint Security
• Remote Access
• AD- User and Computer Management
• VPN
• Conferencing
• Printer management tools Hardware :
• iOS / Android Mobile Devices,
• Printers / Peripherals, Desktop Equipment
• Network Hardware
• VoIP
• Asset Management Windows Server 2019 :
• Setup Domain Controller
• Active Directory
• DNS / DHCP (to join Domain)