Automotive Warranty Administrator

Role : Automotive Warranty Administrator

Location : Richmond VA

Shift : Mon - Fri 8 hour Shift

Type : Can work remote after training

Job Responsibility :

• Working as part of the warranty team to initiate process and close warranty claims in the most efficient and cost-effective manner
• Communicating with repair facilities vendors and customers via phone email and IM to process claims
• Utilizing specific customer and vendor guides to meet each of their respective needs
• Negotiating and paying warranty claims once complete
• Developing relationships with vendors warranty teams
• Making pre-install calls to technicians to provide part-specific installation guidelines
• We offer competitive benefits including paid time off health insurance for employees and 401K with match. Pre-COVID this was an office position; now however full-time remote work is an option after training.

Benefits :

Key Skills

OEM,Customer Service,Organizational skills,Algebra,Computer Skills,Dealership Experience,Mechanical Knowledge,Service Writing,Filing,Administrative Experience,Automotive Service,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1