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Operations Director

Operations Director

The Goddard SchoolSouderton, PA, US
30+ days ago
Job type
  • Full-time
Job description

Operations Director

The Operations Director is responsible for school operations. The Operations Director partners with the Education Director to ensure all aspects of the school are properly covered and managed. This is a salaried position with bonus opportunities. Compensation is determined by the school's location, tuition rates, and the candidate's education and experience. The Operations Director reports to the School On-Site Owner.

Offer of employment may be made contingent on the following :

  • Current physical examination by a physician, including a current tuberculin test or chest x-ray, which may or may not be required by state regulations or by the franchisee.
  • Approved criminal record check as required by state regulations.

General Requirements

An Operations Director must meet the qualifications of the state in which the School is located and the following qualifications :

  • Minimum of 1 year management experience in a licensed childcare facility or experience managing faculty members or staff.
  • Strong leadership, organizational and communication skills.
  • Ability to provide effective training to faculty members in performing their responsibilities and complying with all applicable laws, regulations and GSL standards.
  • Ability to perform all job duties as outlined in the job description and / or offer letter.
  • Ability to interact closely with children at their level.
  • Ability to supervise children with sight and hearing at all times.
  • Ability to change children's diapers or assist in toileting where necessary.
  • Ability to understand and comply with the franchisee's employment policies.
  • Ability to communicate effectively and professionally with school personnel, children and parents.
  • Ability to handle crisis situations, including assisting in evacuating the building during emergencies.
  • Comprehensive knowledge of all applicable laws and regulations relating to childcare and education.
  • Educational Requirements

    An Operations Director must meet the qualifications of the state the School is located in and the following qualifications :

  • Bachelor's degree (or higher) in Early Childhood Education, Elementary Education, or Child Development, with management experience.
  • Bachelor's degree in a related field with 18 semester hours (12 in early childhood), plus management experience.
  • Associate's degree in Early Childhood or a related field, one year (1,560 hours) of classroom experience, and one year of management experience.
  • Associate's degree in a related field with 18 hours of early childhood coursework, two years (3,120 hours) of classroom experience, and one year of management.
  • Responsibilities

    An Operations Director must be well organized, able to manage a diverse set of responsibilities, and be able to accomplish work through others. An Operations Director's responsibilities include the following :

  • Health and Safety :
  • Maintain the safety and security of children, families and faculty.

  • Adhere to regulatory standards (state licensing, Quality Assurance, accreditors, etc.).
  • Know how to handle a crisis.
  • Maintain ratios and implement corrective measures if needed.
  • Adhere to and execute the emergency preparedness plan.
  • Plan and conduct emergency drills and review emergency preparedness plan.
  • Manage medication administration and documentation.
  • Manage faculty files. Review and ensure compliance with updated forms on a continual basis.
  • Monitor and adhere to regulatory changes and updates (QA, Licensing, etc.).
  • Actively engage and participate with Goddard Systems.
  • Create systems to support Quality Assurance and licensing compliance; adjust and communicate to families and faculty as needed.
  • Schedule and plan required trainings (First Aid, CPR, Infant Safe Sleep, etc.).
  • Enrollment :
  • Be alert to enrollment needs at all times.

  • Assist franchisee with enrolling children on a first come basis, making allowances where necessary to achieve an ethnic and socio-economic balance among families attending the school.
  • Engage with new leads and families; conduct tours and participate in lead follow up; FMS management as applicable.
  • Plan and manage school class lists to ensure compliance, a great child / family experience, and maximum enrollment.
  • Plan for the orientation of parents to school policies and procedures.
  • Maintain accurate and complete files for all children attending the school.
  • Work together with franchisee to maintain an active advertising and public relations program to promote enrollment.
  • Fiscal :
  • Maintain proper staffing levels while staying within a set labor budget.

  • 100% occupancy / 32% payroll
  • 95% occupancy / 33% payroll
  • Understand and ensure accuracy in child billing, ledger charges, and ledger payments.
  • Purchase equipment and replacements as needed and within budget.
  • Consistently order dry stock items, office supplies, and food.
  • Prepare monthly expense and cost reports as requested by the franchisee.
  • Food Management :
  • Keep the food program within the limits of the budget, adjusting when needed to maintain healthful foods.

  • Plan and implement a food snack program based on sound nutritional principles and state requirements.
  • Space & Equipment :
  • Ensure school cleanliness and organization.

  • Ensure the school is in good repair.
  • Ensure custodial care, maintenance, and repairs are scheduled as needed.
  • Faculty :
  • Oversee recruitment and retention efforts : assist with interviewing & hiring, build trust and empower faculty.

  • Prepare weekly faculty schedules that reflect the needs of the school.
  • Maintain accurate and complete faculty files for each teacher.
  • Conduct monthly scheduled faculty meetings.
  • Parent Relationships :
  • Build trust with families and children.

  • Communicate and engage with families and children daily.
  • Community Relationships :
  • Welcome visitors to the school and make sure their visits are pleasant and worthwhile.

  • Be available to community groups for public events that pertain to early childhood and general family life.
  • Attend and participate in professional conferences, lectures and other educational events.
  • Arrange for franchisee events sponsored by the school as a service to the community.
  • Note : Job duties essential to this role are in bold.
  • This Is Your Moment

    The joy of childhood comes from those bright sparks of discovery moments that delight and surprise us. Your career at The Goddard School can be just as exciting. For more than 35 years, Goddard Schools have put each teacher at the heart of everything we do because teachers put each student at the heart of everything they do. The Goddard School trusts, empowers, and honors its exceptional educators. Develop your teaching skills in a vibrant and nurturing environment and make a difference in children's lives every day.

    Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.

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