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IT Technical Support

IT Technical Support

Accurate PersonnelWaco, TX, United States
2 days ago
Job type
  • Permanent
Job description

Job Description

HIRING IMMEDIATELY : IT TECHNICAL SUPPORT IN WACO, TX 76712

Accurate Personnel is hiring immediately for an IT Technical Support clerk to join our client in Waco, TX. This individual will be responsible for aiding and advising the staff in their use of the IT resources and maintain and watch the infrastructure and IT equipment focused on the business continuity. The ideal candidate will have previous IT experience and some administrative skills. Apply online and kick-start your career today!

Pay, Schedule, Location

  • Starting at $22 / hour, paid weekly
  • 6 am - 2 : 30 pm, Monday - Friday
  • Located in Waco, TX 76712

Duties and Responsibilities

  • To maintain the local IT Service Catalog
  • Ensure the operability and execution of IT standards, policies and processes in his area of responsibility
  • Guarantee that all the IT needs coming from the business are driven through the established protocols
  • Advise on purchase of IT equipment following the Corporate IT standards
  • Maintenance of local assets inventory. (Local Configuration Items maintenance)
  • Registration installed software
  • Desktop Services

  • Register and classify received incidents and to undertake an immediate effort in order to restore a failed IT service as quickly as possible
  • If no ad-hoc solution can be achieved, they will transfer the incident to expert technical support groups (2nd Level Support)
  • Processing service requests and keep users informed about their incidents' status at agreed intervals
  • Configuring and maintaining computers at their own area
  • Resolving networking, computing and printing problems
  • Installing software and solving common incidents
  • Changing account passwords when necessary
  • Activate / deactivate accounts
  • Network Support

  • Understanding and implementing IT policies related to networking.
  • Wired network setup and configuration
  • Wireless network support
  • Basic Network troubleshooting (WAN / LAN)
  • Local Datacenter Manager
  • Supporting the local Datacenter infrastructure (maintenance and remote hands).
  • Support on day-to-day operations
  • Contribute to the IT recovery plan (Continuity Mgmt )
  • Contribute to the IT service plan (Availability Mgmt)
  • Support for the capacity monitoring and tuning (Capacity Mgmt)
  • IT Security

  • Understanding and implementing IT security policies at their area of responsibility
  • Contribute to the business continuity planning process
  • Managing, monitoring and protect data
  • Control and monitoring of copying of proprietary software
  • Monitor the safeguarding of organizational records, control and maintenance of online / offline backups of software and data
  • Administrative

  • Responsible for contracts related to IT services, such as internet, mobile phone, VoIP phone and infrastructure
  • (Salary range based on experience)

    ABOUT ACCURATE PERSONNEL

    Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

    Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    It Technical Support • Waco, TX, United States

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