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Territory Manager, Verge Mobile, a T-Mobile Authorized Retailer - Los Angeles, California.
Territory Manager, Verge Mobile, a T-Mobile Authorized Retailer - Los Angeles, California.VergeMobile • Los Angeles, CA, US
No longer accepting applications
Territory Manager, Verge Mobile, a T-Mobile Authorized Retailer - Los Angeles, California.

Territory Manager, Verge Mobile, a T-Mobile Authorized Retailer - Los Angeles, California.

VergeMobile • Los Angeles, CA, US
1 day ago
Job type
  • Full-time
Job description

Territory Manager

We are seeking a dynamic and results-driven Territory Manager to lead and inspire a team of 3-5 Retail Store Managers in driving sales, operational excellence, and an exceptional customer experience. This leadership role is responsible for executing company strategies, coaching high-performing teams, and ensuring stores operate at peak efficiency while maintaining compliance with T-Mobile and Verge Mobile standards.

If you thrive in a fast-paced, customer-focused environment and have a passion for leadership, team development, and strategic execution, this is your opportunity to make an impact!

Responsibilities :

Leadership & Team Development

  • Recruit, develop, and retain top talent across multiple retail locations, fostering a high-performance culture.
  • Coach and mentor Retail Store Managers on hiring, training, and team development to ensure exceptional customer experiences.
  • Conduct weekly leadership meetings with Retail Store Managers to review performance, discuss business strategies, and plan for upcoming promotions and events.
  • Maintain a culture of accountability by tracking key performance metrics, including sales, operational compliance, team engagement, and customer satisfaction.
  • Identify performance gaps and implement improvement strategies with urgency, escalating critical issues when necessary.

Sales & Business Performance

  • Ensure that individual and team sales goals are consistently met or exceeded.
  • Provide on-the-floor coaching during retail hours, including evenings and weekends, to drive consultative sales and enhance the customer experience.
  • Analyze store profitability and identify opportunities for growth across the territory.
  • Strategically implement T-Mobile promotions and initiatives to maximize revenue and meet and exceed sales targets.
  • Operational Excellence & Compliance

  • Ensure all stores maintain compliance with T-Mobile and Verge Mobile operational and audit standards.
  • Monitor and enforce adherence to operational procedures, identifying areas for improvement and implementing corrective actions.
  • Maintain a rolling list of improvement areas, proactively addressing challenges to optimize store efficiency.
  • Additional Responsibilities

  • Perform other duties as assigned to support overall business objectives.
  • What We're Looking For :

    Core Competencies for Success

  • Strategic Leadership : Ability to guide and develop Retail Store Managers to drive business results.
  • Sales & Business Acumen : Strong understanding of wireless retail sales, customer experience, and revenue-driving strategies.
  • Coaching & Development : Passion for building high-performing teams through effective mentorship and motivation.
  • Operational Excellence : Ability to ensure compliance with company policies and procedures while driving efficiency.
  • Problem-Solving : Quick to identify challenges and implement solutions with urgency.
  • Adaptability : Ability to thrive in a fast-paced, ever-evolving wireless retail environment.
  • Customer Focus : Dedicated to providing an outstanding customer experience at every touchpoint.
  • Work Environment & Physical Requirements :

  • Physical Demands : This role requires frequent standing, sitting, talking, listening, and typing. Occasionally, the position may involve climbing, stooping, kneeling, reaching, pushing, pulling, and lifting up to 10 pounds.
  • Work Environment : Noise levels are typically minimal to moderate, with no substantial exposure to adverse environmental conditions.
  • Qualifications :

  • Required Education & Experience High school diploma and 3 years of wireless retail leadership experience Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Strong track record of overall sales and operational performance Able to work a variation of shifts, able to work any of the seven days of the week (may include evenings, weekends, and holidays)
  • Legally authorized to work in the USA
  • Min USD $70,304.00 / Annually

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