Talent.com
Chief Operating Officer
Chief Operating OfficerBroadway Housing Communities • New York, NY, United States
Chief Operating Officer

Chief Operating Officer

Broadway Housing Communities • New York, NY, United States
17 hours ago
Job type
  • Full-time
Job description

About Broadway Housing Communities (BHC)

Broadway Housing Communities (BHC) believes equitable access to housing, education and the arts builds healthy communities. For over 40 years, our community-based housing model has generated meaningful change and sustainable pathways out of poverty for adults, children and families in West Harlem and Washington Heights.

BHC’s innovative model supplements the best practices of supportive housing for homeless adults with enriched and intensive educational resources for resident children and their parents / guardians. Over time, BHC has developed seven, and continues to own and manage five, deeply affordable and supportive residential properties with over 300 residents; onsite tuition-free high-quality preschools serving 120 children and families; three community art galleries; and a cultural institution, the Sugar Hill Children's Museum of Art & Storytelling. These efforts provide a comprehensive and innovative housing-based approach to redressing poverty through stable affordable housing for individuals and families, access to the arts, and early childhood education, which has served as a replicable national and world wide model.

Learn more at www.bhc.org.

Role Summary

The COO will play a critical role in designing and implementing BHC’s strategic and operational roadmap. This leader assumes day-to-day responsibility for operations, regulatory compliance, facilities, and finance, building systems and capabilities that ensure every function is performed with excellence so BHC residents—adults, children, and families—receive the support they need to live stable, independent lives.

RESPONSIBILITIES

Strategic Operational Leadership

  • In partnership with the Executive Director, develop a three-year strategic plan for the organization and an operational roadmap inclusive of evaluating current staff and assessing staffing needs.
  • Translate strategy into clear goals, metrics, and operating cadences that drive accountability and performance.
  • Align operations with BHC’s mission and priorities, collaborating closely with senior leaders across Housing & Tenant Services, Education, Museum / Culture, and Development.
  • Serve as a member of the executive team; coordinate with the Board and key external stakeholders as needed.
  • Lead and coach the directors of Operations, Facilities, and Finance.

Operations Management

  • Lead day-to-day administrative operations, including IT systems, office management, and organizational infrastructure.
  • Streamline workflows and implement systems that improve efficiency and service delivery for residents and staff.
  • Manage contracts and vendors for administrative and outsourced services, ensuring accountability and cost-effectiveness.
  • Strengthen policies and processes related to procurement, risk management, and compliance.
  • Oversee organization-wide technology and data systems to support communication and performance tracking.
  • Facilities Management

  • Oversee maintenance and operations of all BHC properties, ensuring safe, compliant, and well-maintained facilities.
  • Manage in-house or outsourced property management teams, vendors, and contractors to ensure responsive service and regulatory compliance.
  • Implement preventive maintenance schedules, safety procedures, and emergency protocols across buildings.
  • Coordinate capital planning and facility improvement projects in collaboration with Finance and Development.
  • Monitor facilities budgets and reserves; ensure timely vendor payments and responsible cost management.
  • Promote sustainability and energy-efficiency initiatives to reduce costs and improve long-term asset performance.
  • Financial Management

  • Lead budget planning and oversees budget management, ensuring alignment with mission and strategic goals.
  • Provide real-time financial guidance to the Executive Director; deliver quarterly updates to the Board and Audit / Finance Committees.
  • Oversee budgeting, cash management, financial reporting, and audits in partnership with Finance; strengthen internal controls and policies.
  • Manage organizational insurance, legal, and compliance matters in coordination with external counsel and advisors.
  • Deploy tools and automation to improve financial processes, forecasting, and grant / contract reporting; ensure timely, accurate submissions.
  • QUALIFICATIONS

  • Deep commitment to BHC’s mission and values.
  • Familiarity with affordable / supportive housing, Section 8, HPD / HUD, and related regulatory environments (strongly preferred).
  • Bachelor’s degree required; Master’s in Business Administration, Public Administration, or related field preferred.
  • 10+ years of progressive leadership in operations, facilities, finance, or administration within complex, multi-site organizations.
  • Strong financial acumen with experience managing multi-million-dollar budgets and audits.
  • Demonstrated success building systems, leading teams, and delivering measurable operational outcomes.
  • Exceptional communication and relationship-building skills; adept at cross-functional collaboration.
  • Superior judgment and the ability to prioritize among high-leverage, high-risk issues in a fast-paced, high-change environment.
  • Excellent organization, project management, time management, and follow-through.
  • Compensation : Salary commensurate with experience; $175,000–$190,000 range. Comprehensive benefits include health, dental, vision, 403(b) retirement plan, life insurance, disability coverage, and paid time off.

    To Apply : Send cover letter, salary requirements, and resume to resumes@broadwayhousing.org with subject line Chief Operating Officer. Please, no telephone calls—we will contact candidates whose qualifications best align with this role.

    Equal Opportunity : BHC and the Sugar Hill Children’s Museum of Art & Storytelling are Equal Opportunity Employers.

    Create a job alert for this search

    Chief Operating Officer • New York, NY, United States

    Related jobs
    Chief Operating Officer

    Chief Operating Officer

    Maslansky + Partners • New York, NY, US
    Full-time
    Maslansky + Partners is a Language Strategy and research consultancy that helps the world's most influential and innovative organizations harness the power of language and craft communication strat...Show more
    Last updated: 30+ days ago • Promoted
    Chief Operating Officer COO

    Chief Operating Officer COO

    CMR Recruiting • New York, NY, United States
    Full-time
    Chief Operating Officer ( COO ) for our Home Care Agency.Group Health, Dental, Vision, Life and Disability Insurance, 401k, PTO. Are you passionate about making a difference in others' lives?.We are...Show more
    Last updated: 6 days ago • Promoted
    Chief Operating Officer of Civil Business Unit

    Chief Operating Officer of Civil Business Unit

    MB Professional Services • Tinton Falls, NJ, United States
    Full-time
    Chief Operating Officer of Civil Business Unit.Driving Efficiency and Empowering Teams through Effective Training.MB Professional Services is searching for a Chief Operating Officer of the Civil Bu...Show more
    Last updated: 30+ days ago • Promoted
    Chief Technology Officer

    Chief Technology Officer

    InMotion Hosting • Brooklyn, NY, US
    Full-time
    Chief Technology Officer (CTO).OpenMetal is looking for a Chief Technology Officer (CTO) to lead the execution of our technology roadmap and oversee Software Development, Cloud System Engineer, Cus...Show more
    Last updated: 21 days ago • Promoted
    Vice-President, Operations

    Vice-President, Operations

    bizjobz LLC • Eatontown, NJ, US
    Full-time
    Quick Apply
    Our client, a leader in waste and recycling solutions, is seeking an experienced Vice President of Operations to oversee all operational divisions and drive performance, safety, and profitability a...Show more
    Last updated: 29 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Integrated Resources, Inc ( IRI ) • Bronx, NY, United States
    Full-time
    Job Title : Chief Operations Officer.Location : Bronx, NY, United States.Duration : 3+ months (Possible Extension or Potential FT Conversion). Schedule : 5 days per week, 40 hours per week, 8 hours per ...Show more
    Last updated: 7 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V. • Secaucus, NJ, US
    Full-time
    Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...Show more
    Last updated: 30+ days ago
    Chief of Staff for Operations

    Chief of Staff for Operations

    New York City Department of Investigation • Manhattan, NY, United States
    Full-time
    The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York C...Show more
    Last updated: 20 days ago • Promoted
    Chief Operating Officer (OBH)

    Chief Operating Officer (OBH)

    One Brooklyn Health • Brooklyn, NY, US
    Full-time
    The Chief Operating Officer (COO) is a key member of the executive leadership team, responsible for overseeing day-to-day operational functions across the healthcare system to ensure high-quality, ...Show more
    Last updated: 5 days ago • Promoted
    Chief Operations Officer

    Chief Operations Officer

    Diverse Lynx • Bronx, NY, US
    Full-time
    Job Summary : Under direction of the Chief Executive Officer, it exercises wide latitude of independent judgment and initiative in supervision of overall administration and management.Serves as Depu...Show more
    Last updated: 11 days ago • Promoted
    Chief of Operations

    Chief of Operations

    NYC Staffing • New York, NY, US
    Full-time
    The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportun...Show more
    Last updated: 21 days ago • Promoted
    Chief Growth Officer

    Chief Growth Officer

    Pyramid Systems • Corona, NY, US
    Full-time
    Pyramid is looking for a Chief Growth Officer.This role is responsible for new business opportunities across key agencies (e. DOC, USDA, FDIC, SEC, HUD, HHS, DHS, VA, DOD and other civilian sectors)...Show more
    Last updated: 20 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Madison-Davis, LLC • New York, NY, United States
    Full-time
    Chief Operating Officer (COO) – Madison Davis LLC.Madison Davis is in a high-growth phase — expanding nationally across multiple recruiting divisions and building the operational foundation for its...Show more
    Last updated: 21 days ago • Promoted
    Executive Assistant, Office of Chief Operating Officer

    Executive Assistant, Office of Chief Operating Officer

    City of New York • Long Island City, NY, US
    Full-time +1
    Executive Assistant, Office of Chief Operating Officer.Open to candidates who are permanent in the civil service title of Principal Administrative Associate III or the comparable civil service titl...Show more
    Last updated: 30+ days ago • Promoted
    Chief of Operations

    Chief of Operations

    NYC Jobs • New York, NY, US
    Full-time
    The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportun...Show more
    Last updated: 30+ days ago • Promoted
    Chief Development Officer

    Chief Development Officer

    RiverSpring Living • Bronx, NY, United States
    Full-time
    RiverSpring Living is a vibrant community serving older adults of all faiths through compassionate care and engagement.Guided by its non-profit mission, RiverSpring Living advocates and celebrates ...Show more
    Last updated: 12 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Staffing • New York, NY, US
    Full-time
    Strategic Partner Leadership Role.Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations. Coaches and develops the tea...Show more
    Last updated: 30+ days ago • Promoted
    Chief Clinical Officer-Ascension Living

    Chief Clinical Officer-Ascension Living

    Ascension • Bronx, NY, US
    Full-time
    Ascension Living is looking to hire a Chief Clinical Officer to join our team!.Various health insurance options & wellness plans. Retirement benefits including employer match plans.Long-term & short...Show more
    Last updated: 21 days ago • Promoted