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Records Manager

Records Manager

Little CaesarsDetroit, MI, US
30+ days ago
Job type
  • Full-time
Job description

Bigger Better Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

The incumbent for this role will be highly organized and experienced to lead our enterprise-wide records and information management (RIM) program. This role is responsible for the strategic and operational oversight of physical and electronic records, ensuring compliance with legal, regulatory, and internal policy requirements. Key responsibilities include records retention, policy development, and legal support functions such as eDiscovery and litigation holds.

How You'll Make an Impact :

  • Oversee the lifecycle of records, including creation, classification, storage, retrieval, and secure destruction.
  • Maintain and enforce the organization's records retention schedule, ensuring compliance with applicable laws and regulations.
  • Manage offsite and onsite storage vendors and contracts, ensuring service level agreements are met.
  • Coordinate cross-functionally with internal departments on records management operations.
  • Develop, implement, and maintain records management policies and procedures.
  • Conduct regular audits and risk assessments to ensure compliance with internal policies and external regulations.
  • Serve as the subject matter expert on records management for internal stakeholders, including Legal, Compliance, and IT.
  • Administer and optimize records management processes and operations, including the evaluation and implementation of software and tools as needed.
  • Collaborate with IT to ensure secure and efficient management of electronic records and metadata.
  • Lead or support digitization initiatives and system migrations.
  • Coordinate with Legal and Compliance teams to manage litigation holds, ensuring timely identification and preservation of relevant records.
  • Support eDiscovery processes, including data mapping, collection, and documentation.
  • Maintain defensible documentation of records-related legal holds and destruction activities.

Who You Are :

  • Bachelor's degree in information management, library science, legal studies, business administration, or related field.
  • Minimum 5 years of experience in records and information management or a related discipline.
  • Strong knowledge of records retention schedules, legal and regulatory compliance, and industry standards (e.g., ISO 15489, ARMA).
  • Experience with records management systems and document repositories.
  • Familiarity with eDiscovery processes, litigation holds, and legal compliance requirements.
  • Strategic thinking and attention to detail
  • Strong project management and organizational skills
  • Excellent written and verbal communication
  • Ability to work cross-functionally and influence without authority
  • High integrity and discretion in handling confidential information
  • Preferred Knowledge, Skills and Abilities :

  • Certified Records Manager (CRM), Information Governance Professional (IGP), or equivalent certification.
  • Working knowledge of data privacy laws (e.g., GDPR, HIPAA, CCPA).
  • Working Conditions :

  • Works in a normal office environment or remote location
  • All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.

    Little Caesars Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify.

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