Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

Answer inbound calls regarding billing inquiries, payment arrangements, and service orders

Assist customers with online account management and service-related issues

Process payments and manage service disconnections and reconnections

Required Qualifications

Prior call center experience

Ability to type a minimum of 35-40 WPM

Willingness to work overtime during peak times, including overnight and weekends

Must have a broadband internet connection with specified speed requirements

Camera required during training and shifts