Bilingual Customer Verification Associate

A company is looking for a Customer Verification Associate - Spanish / Bilingual.

Key Responsibilities

Verify customer loan information through inbound and outbound calls

Document and accurately enter new or updated information during verification calls

Identify and escalate verification or risk-related issues to management

Required Qualifications

Two years of call center or customer service experience required

Strong computer skills including Word, Excel, Internet, and email

Strong typing skills

Availability for one evening shift until 9 PM and one Saturday shift every 7 weeks