Patient Experience SpecialistBayCare Health System • Clearwater, FL, United States

Patient Experience Specialist

BayCare Health System • Clearwater, FL, United States

1 day ago

Job type

Full-time

Job description

BayCare is seeking a passionate and strategic Customer Experience Partner to elevate patient experience across Morton Plant, Mease Countryside, Mease Dunedin, and NorthBay Hospitals.

🔹 What You’ll Do

Lead efforts to assess and improve patient experience
Collaborate with leaders to implement best practices
Guide teams in interpreting survey data and driving change
Coach and mentor staff to deliver extraordinary care

🔹 Qualifications

5+ years in service excellence, process improvement, or RN bedside care

Strong communication, data interpretation, and leadership skills

Bachelor’s degree in Business, Healthcare, Nursing, or related field

CPXP certification preferred

📍 Location : Clearwater, FL

🕒 Schedule : Mon–Fri, 8 AM–5 PM | Hybrid | No weekends / on-call

📎 Apply now to help shape the future of patient-centered care.

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Patient Experience Specialist • Clearwater, FL, United States

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