Employment / Eligibility Administrator

Employment / Eligibility Administrator at Solano County summary :

The Employment / Eligibility Administrator plans, organizes, and directs major public social services programs within the Health & Social Services Department, overseeing more than 400 employees serving one-third of Solano County residents. This role involves program management for public assistance services such as Medi-Cal, CalFresh, CalWORKs, and General Assistance, including budget oversight, policy development, and interagency collaboration. The administrator provides leadership, monitors program performance for compliance, and supports strategic goals to enhance service delivery to eligible low-income residents.

Salary : $136,522.07 - $165,943.43 Annually

Location : Fairfield, CA

Job Type : Full-Time

Job Number :

Department : Health & Social Services Dept

Division : H&SS-Employ & Elig Svcs Div

Opening Date : 10 / 01 / 2025

Closing Date : 10 / 22 / 2025 5 : 00 PM Pacific

Providing Public Assistance and Employment Services to Solano County

The Employment and Eligibility Services Division within the Health & Social Services Department connects community members who qualify with food, health care, financial, employment, and other supportive services to promote healthy, safe, and stable lives. The division serves more than 1 in 3 county residents through programs including Medi-Cal, CalFresh, CalWORKs, and General Assistance.

Click here to learn more about the Employment and Eligibility Services Division

THE POSITION

This Employment / Eligibility Administrator position is primarily responsible for planning, organizing, and directing one or more major public Social Services programs through subordinate managers and supervisors, and assisting the Deputy Director in division administration.

Examples of duties include but are not limited to :

• Supporting the Deputy Director in developing and implementing goals, strategies, policies, and procedures of the Employment and Eligibility Services Division (E&ES) of the Health & Social Services Department, which includes over 400 full-time employees (FTE) serving 1 in 3 county residents.
• Assisting with planning, organizing, directing and evaluating the delivery of public assistance programs serving eligible low-income Solano County residents, including CalWORKs, CalFresh, Medi-Cal, General Assistance, and various employment and housing programs.
• Overseeing program support functions such as hiring, training, clerical operations, reporting, contracts, CalSAWS, quality assurance, quality control and policy development.
• Supervising subordinate managers and collaborating with other divisions, departments, labor unions, and outside agencies to facilitate high quality service delivery in accordance with federal, state, and local policies and within approved budgets.
• Providing leadership, direct and indirect supervision, mentoring, and coaching to managers, supervisors, and staff.
• Utilizing data to assess operational performance, including compliance with federal and state mandates, and overseeing corrective action plans designed to improve performance.
• Preparing and presenting information to the Board of Supervisors, community groups, other departments, and staff.
• Assisting with the identification and justification of budget needs, monitoring expenditures, and ensuring compliance with federal, state and local funding rules.

POSITION REQUIREMENTS

EDUCATION AND EXPERIENCE REQUIREMENTS

Experience :

Five (5) years of progressively responsible experience in the delivery of community Social Services, or closely related experience, that includes at least two (2) years of direct program management and supervision of professional staff coupled with experience in public administration including budget preparation, contract administration, project management and program planning and evaluation; AND

Education :

A bachelor's degree is required from an accredited college or university preferably with a major in Social Work, Business or Public Administration or a related field. A master's degree in social work, Business or Public Administration or a closely related field is preferred.

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS :

Note : All licenses, certificates and registrations must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing. Employees must keep their licenses, certifications and registrations current and failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.

SELECTION PROCESS

10 / 22 / 2025 - Final filing deadline to submit application and required documents.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and / or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree / transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline.

Previously submitted application materials (e.g., copies of diploma and / or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment .

Any further questions can be directed to the Department of Human Resources at , business hours are Monday-Friday, 8 : 00 a.m.-5 : 00 p.m. EOE / AA

Please note that all dates / times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

A bachelor's degree is required for this position . All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or transcripts (official or unofficial which verify the institution, student name, date and degree conferred) by the final filing deadline . Candidates who fail to submit their diploma or transcripts by the final filing deadline will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING : Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to , or by email to Be sure to include the recruitment title (Employment / Eligibility Administrator) and the recruitment number ) in your email or fax.

Americans with Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES : Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment / testing / examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form.

This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.

We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave

To learn more, view our benefits summaries for and management.

01

This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state 'no experience in this area' instead of leaving the space blank.Please note that the experience in your answers must be reflected in your employment history. I understand the above information.

02

Explain your experience in organizing and managing a comprehensive Social Services program. Include the length of time in direct program management and supervision of professional staff, budget preparation, contract administration, project management, performance metrics, and program planning and evaluation.

03

Explain your experience preparing and submitting funding proposals, planning documents and program effectiveness reports as related to a comprehensive Social Services program.

04

Please detail your work experience in interpreting political and administrative direction and incorporating it into operational policy and procedures. Please provide an example of a recent legislative change related to a Social Services program, and your response to it.

05

Describe the difference between management and supervision and explain your experience and approach to supporting / coaching both levels.

06

Positions in this classification may be required to drive depending on assignment. If assigned to a position that requires driving, do you possess a valid Driver's License?

07

If you have a valid Driver's License, please provide the State and Driver's License number. If you do not have a valid Driver's License, please write "n / a."

Required Question

Keywords :

public assistance, social services management, program administration, CalFresh, Medi-Cal, CalWORKs, budget management, policy development, community services, performance evaluation