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Practice Manager

Practice Manager

Philadelphia StaffingPhiladelphia, PA, US
4 days ago
Job type
  • Full-time
Job description

Job Opportunity At Penn Medicine

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your lifes work?

In collaboration with leadership, the Practice Manager provides strategic operational leadership, supervision, and direction in regards to all administrative, financial, regulatory, quality, human resources, patient / employee satisfaction, and clinical aspects for the following scope :

  • 10+ = number of staff directly and indirectly managed
  • 15,000+ = number of budgeted annual visits
  • Complexity factors (may likely involve some of the following factors of practice complexity) : multiple practice locations, high practice / facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments / entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships / collaborations

Ensures management of daily practice operations run efficiently and effectively including :

  • Patient scheduling, billing, and coordination of services / facilities
  • Providing quality care to patients; championing quality initiatives with the providers and staff
  • Maintaining a patient / customer focus as evidenced by patient satisfaction scores and other indicators
  • Achieving financial goals related to budget
  • Offering a collaborative work environment that values professional ownership / accountability for physicians and staff as demonstrated through retention and engagement / satisfaction scores
  • Regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices
  • Complying with regulatory requirements
  • Serving as liaison to embedded specialists, external stakeholders, other UPHS providers and acts as point person for general facility management
  • Managing (directly and indirectly) practice staff
  • Responsibilities :

  • Internal Relationships : Employees
  • Employee Communication
  • Internal Partnerships
  • External Relationships : Customer Relations
  • Facility Management
  • Clinical Service Groups & Product Service Lines
  • Professional Associations & Benchmarking
  • Development
  • General Accountabilities
  • Strategic Planning Processes
  • Patient Care Processes
  • Clinical Effectiveness and Quality Improvement
  • Regulatory Compliance
  • Change Management
  • Financial Management
  • Practice Financial Strategies & Policies
  • Practice Budgeting and Operating Planning Analysis
  • Recruitment & Retention
  • Performance Management
  • Development
  • Organization Health
  • Workforce Planning
  • Education : H.S. Diploma / GED (Required) Education Specialization : Equivalent Experience : And 4+ years relevant experience, including at least 1 year prior management experience in a healthcare setting. Degrees may be considered in lieu of total experience. Preferred - Associate of Arts or Science

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Lifes Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER : 291424

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    Practice Manager • Philadelphia, PA, US