Director of Sales & Marketing

Hyatt House DC Convention Center is seeking a savvy Director of Sales and Marketing who will be responsible for developing and implementing strategic sales and marketing plans to drive revenue growth and enhance the hotel's brand presence. This role involves leading a team of sales and marketing professionals, managing key accounts, and establishing strong relationships with clients and partners. The Director analyzes market trends, identifies new business opportunities, and ensures the hotel's marketing efforts align with its overall goals. The Director is responsible for the daily operation of the Sales Department.

DIRECTOR OF SALES & MARKETING

Salary Range $110,000.00 - $120,000.00 annual

Position Summary

Responsible for the daily operation of the Sales Department.

Essential Functions

• Responsible for leading & driving top-line revenue for sales segments to include group, business transient, and banquet & catering.
• Analyze and react to market trends, market share & the competitive hotel environment.
• Work closely with revenue management to develop strategies to maximize revenue and grow market share.
• Develop and implement action plans designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives.
• Lead hiring, training, development, and management of the sales team.
• Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.
• Maintain effective communication with other department heads, home office, and brand representatives.
• Fluent in reading/analyzing Smith Travel Research data, financial P&L, TravelClick, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.
• Conduct comprehensive competitive set reviews, SWOT analysis & stay updated on new supply.
• Understand source of business & ability to develop a plan to penetrate the primary markets.
• Develop/implement key segment strategies & manage key accounts (both existing & target accounts).
• Develop sales goals designed to achieve budget & market share targets.
• Manage the PMS and sales systems according to DHS’s guidelines.
• Manage sales activity & travel schedule.
• Work daily with sales staff to review the status of business, schedules, priority assignments, and all information pertinent to the department's operation.
• Establish annual room and B&C revenue budget and sales and marketing plan with the GM and other department heads.
• Train sales staff and operations staff on new brand, marketing, or advertising promotions.
• Coordinates and maintains effective communication with other department heads to ensure the hotel maintains excellent guest service and to promote the hotel.
• Adhere to all guidelines, procedures, and policies established by the hotel and DHS, including but not limited to, those contained in the employee handbook.

Education and Experience

-Washington, DC Market expertise, with proven experience working with Destination DC and managing citywide convention sales preferred.

-Previous Hotel Sales Experience required.

-Previous Supervisory Experience required.

Skills and Abilities

-Excellent oral and written communication skills.
-Strong organizational skills.
-Excellent listening skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.