Front Desk Agent

Join Our Team as a Front Desk Agent at Planters Inn on Reynolds Square!

Are you passionate about delivering exceptional guest experiences? At Planters Inn on Reynolds Square, located in the heart of historic Savannah, GA, we pride ourselves on creating a warm and welcoming environment for every guest who walks through our doors. If you’re looking for a role where your friendly demeanor and organizational skills can shine, we’d love to have you on our team!

As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay. This role is perfect for someone who thrives in a customer-facing position and enjoys creating memorable experiences. With your attention to detail and excellent communication skills, you’ll play a key role in ensuring our guests feel at home. Position is for a 3pm-11pm position to include weekends and holidays, if necessary.

• Greet and welcome guests with a friendly and professional attitude.
• Handle check-ins, check-outs, and reservations efficiently.
• Address guest inquiries and provide information about our hotel and the surrounding area.
• Resolve guest concerns promptly, ensuring satisfaction.
• Maintain accurate records and manage financial transactions with precision.
• Collaborate with team members to ensure smooth daily operations.

• Experience: At least 1 year of experience in a hotel front desk environment .
• Skills: Strong communication and interpersonal skills, with a knack for problem-solving. Ability to handle customer requests.
• Attitude: A positive, can-do mindset and a genuine passion for hospitality.
• Organization: Detail-oriented and able to multitask in a fast-paced environment.
• Tech-Savviness: Comfortable using basic computer systems and reservation software (training provided for specific systems).

• Annual Bonus: Your hard work and dedication are recognized and rewarded.
• Be part of a team that values collaboration, respect, and exceptional service.
• Work in a charming, historic location that celebrates Savannah’s unique culture and history.

At Planters Inn on Reynolds Square, we believe in creating a supportive and inclusive workplace where every team member feels valued. Our commitment to excellence extends not only to our guests but also to our employees. We foster a culture of respect, teamwork, and continuous improvement, making our hotel a place where you can grow and thrive.

If you’re excited about the opportunity to make a difference in our guests’ experiences and join a team that feels like family, we’d love to hear from you! Submit your application today and take the first step toward a rewarding career at Planters Inn on Reynolds Square.

We can’t wait to welcome you to our team!

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