Host / Hostess

Job Description

Job Description

Description : OVERVIEW

Zippy's core purpose is to "share Hawaii" by being committed, humble, passionate, supportive, and integrative. All employees are responsible for Ka Hana Pono : do the right thing and work in the right way.

RESPONSIBILITIES

Host / Hostess Maintains health and safety practices by managing the flow of the restaurant and seating our guests with ALOHA. They are responsible for reporting to store management and making sure guests are well taken care of. The host / hostess position is in charge of greeting, seating, and coordinating the activities of the dining room. This position works to ensure a smooth flow of service to the restaurant patrons and assists servers when necessary.

JOB FUNCTIONS

• Greets guests with ALOHA even through your mask
• Inputs guest name and telephone into a wait-list app on iPad as necessary, ensuring to capture a name and phone number for every table seated.
• Maintains a safe and sanitary work and Guest area through constant cleaning, organizing, and replenishing of necessary items.
• Alert Guests through wait list App & confirms guest temperature reading
• Table Management - Uses table rotation & marks table numbers on wait list as well as marking complete on a "seated" list
• Maintains communication with Door Host (if applicable) and Sanitation Specialist to manage restaurant seating
• Escort guests to their table in an efficient and courteous fashion
• Is knowledgeable of menu items and details of ongoing promotions.

Requirements : QUALIFICATIONS

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Disclaimer :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.