Staff Data Scientist

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A

• , Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We're an in-office company, driven by a shared commitment to excellence and velocity. Our values-customers are everything, relentless momentum, winner's mindset, and stronger together-shape how we work and grow as a team.

About the Role

As a Data Scientist at Decagon, you'll bring deep technical rigor to how data is analyzed, tested, and applied across the business. You'll design and interpret experiments, apply advanced statistical methods, and build scalable analytical frameworks that directly inform product strategy and company performance.

You'll work across Engineering and Product to establish robust measurement practices, expand the use of data-driven decision making, and uncover insights that shape Decagon's trajectory. This role blends strong analytical expertise with product acumen and the ability to influence at the highest levels.

In this role, you will

What We're Looking For

Benefits

Compensation :

$250k - $300k + equity