Queens Branch - Banking Department / Teller Section & Safe Deposit Box Section Associate (Assistant Head Teller)Bank of China USA • Long Island City, NY, US

Queens Branch - Banking Department / Teller Section & Safe Deposit Box Section Associate (Assistant Head Teller)

Bank of China USA • Long Island City, NY, US

30+ days ago

Job type

Full-time

Job description

Bank Of China Teller Position

Assists Head Teller supervises the activities of tellers in receiving and paying out cash and keeping records of transactions related to banking of the Teller Operation Section in the Banking Department, and helps to manage customer service representatives of the Banking Department.

Responsibilities

Supervision of Operation

Backup in absence of the Head Teller daily operation.
Assist Head Teller ensure that daily branch cash balances kept to the management's guideline.
Assist Head Teller verify and authorize teller transaction function in T24 system.
Assist Head teller print MT103 incoming payment instruction from SAA for teller processing.
Supervise all tellers and assist to solve on job problems.
Countersign and crosscheck daily remittances.
Release the check hold request by residential mortgage section for loan payment.
Review Safe Deposit Box access IN & OUT record log.

Customer Service

Verify identity and signatures of customers for withdrawals from account.

Cash checks for customers.

Handle sales of financial instrument.

Accept outgoing remittance transactions.

Accept RMB cash deposit and withdrawal.

Accept Foreign Currency Exchange.

Balance cash drawer daily (USD and CNY)

Promote and cross-sell banking products to potential customers.

Conduct remittance investigations and input outgoing remittance MT103.

Process all incoming payments credit to proper accounts.

Daily monitor and process ACH transactions that are booked to ACH Suspense accounts.

Process check returned items.

Process check on us return or repost request by ADM Section.

Process Foreign check collection.

Serve customers with friendly, warm and helpful attitudes at all time.

Verify the accuracy of outgoing remittance.

Verify non-customers Information input by other teller or clerk.

Strictly comply with the BOC Global Service Standard & BOC NY Performance Evaluation.

Compliance

Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act currency transaction reporting and suspicious activity reporting.

Back up supervises and filing of CTR.

Review of update and newly set up of non-customer profiles.

Verify identity of non-customer by using BOCNY Relationship Sanctions screening system / Bridger Insight.

Report suspicious activities to AVP and / or Branch BSA Officer when necessary.

People Management

Backup in absence of the Head Teller.

Carry out supervisory responsibilities in accordance with the Banking Department's policies and applicable laws to help staff.

Train employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Qualifications

Bachelor's degree is required

Minimum 5 years of Banking experience

Demonstrate People management knowledge, teller operation knowledge, and safe deposit box process knowledge

Bilingual ability in English and Mandarin

Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.

USD $42,000.00 - USD $90,000.00 / Yr.

Create a job alert for this search

Teller • Long Island City, NY, US

Related jobs

Teller I (20 Hours Weekly) Tenafly

TD Bank • Tenafly, NJ, US

Full-time

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also ed...Show more

Last updated: 5 days ago • Promoted

Teller

Key Bank • New York, NY, United States

Full-time

Columbia Turnpike - Castleton, New York 12033.Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client ser...Show more

Last updated: 13 days ago • Promoted

Full Time Teller

First Financial Federal Credit Union • Neptune City, NJ, United States

Full-time

First Financial Federal Credit Union is a not-for-profit financial cooperative providing banking products and services to its members in Monmouth and Ocean County. Our goal is make a first rate diff...Show more

Last updated: 25 days ago • Promoted

Bank Teller

Ponce Bank • Jackson Heights, NY, United States

Full-time

Delivers exceptional experience to customers while enhancing the Bank's bottom line and reputation.Responsible for providing exceptional customer service to our customers, partners and prospects.Pr...Show more

Last updated: 14 days ago • Promoted

Full Time Teller, West Long Branch, NJ

Santander US • West Long Branch, NJ, United States

Full-time

Full Time Teller, West Long Branch, NJ.Country : United States of America.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest...Show more

Last updated: 25 days ago • Promoted

LEAD SALES ASSOCIATE-FT in KEANSBURG, NJ S20497

Dollar General • Keansburg, NJ, US

Full-time

Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time. Function as a cashier and / or stocker a...Show more

Last updated: 30+ days ago • Promoted

Citizens Teller

Citizens Financial Group • Corona, NY, US

Full-time

Starting Salary : $19 / hour and up.As a Citizens Teller, you make a real difference for our customers and the branch team. You'll greet our customers in our lobbies.You're comfortable enough with tech...Show more

Last updated: 30+ days ago • Promoted

Private Client Banker - Mount Sinai, NY

Chase • Mount Vernon, NY, US

Full-time

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin...Show more

Last updated: 21 days ago • Promoted

VP, Assistant Branch Manager - Red Bank, NJ

Charles Schwab • BOROUGH OF RED BANK, NJ, United States

Full-time

Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As an Assistant Branch Manager (ABM) within Schwab’s Branc...Show more

Last updated: 1 day ago • Promoted

Citizens Teller - Part Time

Citizens • Yonkers, NY, United States

Part-time

Starting Salary : $19 / hour and up.As a Citizens Teller - YOU make a real difference for our customers and the branch team. You'll greet our customers in our lobbies.You're comfortable enough with t...Show more

Last updated: 3 days ago • Promoted

Teller I- Neptune, NJ (40 hours) Bilingual / Spanish+

TD Bank Group • Neptune City, NJ, United States

Full-time

Neptune, New Jersey, United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining fe...Show more

Last updated: 6 days ago • Promoted

Universal Banker II

Kearny Bank • Garfield, NJ, United States

Full-time

Manages and staffs the Universal Banker I's and performs audit functions.Manages the Teller Line to the expected Sales and Service Standards, providing coaching as needed and tracking of the referr...Show more

Last updated: 25 days ago • Promoted

Teller I (20 Hours Weekly) Tenafly

NY Staffing • Tenafly, NJ, US

Full-time

Work Location : Tenafly, New Jersey, United States of America Hours : 20 Pay Details : $23.USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth oppor...Show more

Last updated: 5 days ago • Promoted

Regional Banker / Teller

PNC Financial Services Group • Bergenfield, NJ, United States

Full-time +1

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more

Last updated: 13 days ago • Promoted

Part Time (30 Hours) Associate Banker, Osage Branch, Briarcliff, NY

JPMorgan Chase Bank, N.A. • Briarcliff Manor, NY, United States

Part-time

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right t...Show more

Last updated: 18 days ago • Promoted

Personal Banker

Valley Bank • Sea Bright, NJ, United States

Full-time

Responsibilities include, but are not limited to : .Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and ...Show more

Last updated: 25 days ago • Promoted

Part Time Teller

PNC • Tenafly, NJ, United States

Full-time +1

Last updated: 25 days ago • Promoted

Teller Part Time Nowe District

Wells Fargo • Ossining, NY, United States

Part-time

Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...Show more

Last updated: 17 days ago • Promoted