Branch Manager Trainee- North Central District - Pennsylvania

Senior Branch Network Management Trainee (SAFE)

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About This Role

Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will :

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; this includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent

This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications

4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

2+ years of leadership experience

Desired Qualifications

Management experience including hiring, coaching, and developing direct reports

Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment

Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

Experience building and maintaining effective relationships with customers, internal partners and within the community

Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers

Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking

Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention

Ability to interact with integrity and professionalism with customers and employees

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Job Expectations

Ability to work a schedule that may include most Saturdays

Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location

Relocation assistance may be available for this position (remove if not needed - optional for remote market branches only)

This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http : / / fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

This position is not eligible for Visa sponsorship

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We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.