Team Rehab Medical Biller
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we've built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work. Our mission is simple : Provide the best outpatient physical, and occupational therapy. Make therapy enjoyable for patients. Deliver measurable improvements in health and quality of life. We believe that great therapy starts with great people and we're committed to giving our team the tools, time, and support they need to succeed.
Competitive Pay & Benefits
- FREE medical plan option, plus dental & vision coverage.
- 401(k) match, profit sharing, and generous PTO.
- Competitive salary with monthly bonus opportunities.
- No non-compete agreements
- A strong Equity & Engagement commitment every team member's voice matters.
Responsibilities
The Medical Biller is responsible for managing assigned accounts receivable (AR) for commercial and governmental payers, ensuring timely and accurate resolution of outstanding claims. This role involves analyzing denials, submitting appeals, interpreting payer communications, and maintaining clear documentation to support collection efforts and compliance with internal RCM standards.
Responsibilities may include all or some of the following :
Manage accounts receivable follow-up, including resubmissions, appeals to ensure timely processing of assigned accountsReview and verify accuracy of billing and supporting documentation as necessary.Accurately interpret EOB's, denials and payer communications to determine next stepsCommunicate with patients, doctors, and insurance companies in a timely manner.Collaborate with interdepartmental teams and clinics to resolve billing issues by documenting correctly and communicating effectively through established channelsDocument account activity and payer communications in the billing system consistently and clearlyMaintain the medical records that are stored in an order so retrieval and of records is easily done.Respond to calls / inquiries in a timely fashionManage any medical record requests and any other information requests while ensuring HIPAA compliance.May perform other accounting and bookkeeping duties as required.Assist the billing team lead with all aspects of billing.Communicating to the billing team lead any follow-up on outstanding issues.Observe confidentiality with clients and clinics.Any other duties as assignedWork Environment :
Primary remote / hybrid. Team Rehab reserves the right to bring employees back into the office for any reason and at any time.Must have a dedicated workspace that is quiet and free from distractions for optimal productivityProlonged periods of sitting at a desk and working on a computerOccasional need to make and receive phone calls to payers, patients or staffQualifications
Required Qualifications :
High school graduate or equivalentStrong attention to detail requiredPreferred Qualifications :
Experience in health care is an advantageExperience in MS Word and Excel also helpfulKnowledge of EMR systems utilized by physical therapy practicesCompetencies and Skills :
Excellent attention to detail and organizational skillsStrong written and verbal communication skillsAbility to communicate effectively and fluently in English, both written and verbal.Problem solving mindset with the ability to research and resolve claims issuesAbility to multitask and prioritize in a fast paced environmentHigh level of discretion and professionalism in handling confidential information.