Customer Experience / Order Entry Specialist

Job Description

Job Description

Customer Experience Specialist

Temp-to-Hire

Start :  ASAP

Pay Range :  $20–$23 / hour DOE

Location :   Norfolk, VA 23455

Shift :   8am-5om M-F IN OFFICE

Qualifications & Skills :

• Proficient with high volume data entry
• Previous experience in order entry or data entry preferred.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong attention to detail; process accuracy and flawless execution
• Clear, professional communication and cross-functional collaboration
• Calm, solutions-oriented approach to complex orders / customer issues
• Customer-focused mindset (internal and external)
• Highly organized; effective time management
• Self-directed learner; detail-oriented
• D365 experience preferred
• Experience with order management systems or ERP a plus
• Proficient with Microsoft platforms especially Excel
• previous customer service or administrative experience in order execution
• Must pass background and drug scree

Education :

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