CPQ Business Operations Consultant

Company Overview

Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Worldwide Sales Operations organization leads the strategy, development, and delivery of sales tools & processes that enable an efficient, effective selling organization. This group is responsible for everyday sales tools our sellers, customers and partners use to drive Sales Growth, including : CRM solutions (Salesforce.com) and quoting solutions (Oracle's Configure-Price-Quote). It is our mission to help deliver the best set of tools, data & processes that will enable our Worldwide Sales organization to drive continued sales growth.

Job Description

This position can be located anywhere in the US, with a preference for candidates in the Chicagoland area.

Overview

The CPQ Business Operations Consultant is a strategic role responsible for driving the design and implementation of new initiatives within Oracle CPQ, with a strong focus on enhancing the user experience. This role will partner with cross-functional teams to identify and solve operational and user-facing challenges, ensuring our sales tools are efficient, intuitive, and effective.

Key Responsibilities

• Lead and manage the entire lifecycle of new strategic projects within Oracle CPQ, from initial discovery to successful production deployment.
• Work cross-functionally with CPQ users to analyze and identify pain points and current problems within the user experience and develop a plan to improve them.
• Translate business needs and UX insights into clear, actionable requirements and create detailed user stories in Jira.
• Develop comprehensive test plans and scripts, and conduct thorough testing in pre-production environments to ensure quality and functionality prior to release.
• Collaborate closely with CPQ IT, Sales, Order Management and other stakeholders to align on project goals and deliverables.
• Create and maintain documentation for new processes, features, and system enhancements.
• Support the change management process and conduct user training sessions as needed to ensure smooth adoption of new functionalities.

Specific Knowledge & Skills

Travel Requirements : Under 10%

Relocation Provided : None

Position Type : Experienced

Referral Payment Plan : Yes

U.S. Benefits

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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