Assist customers with inquiries with inbound and outbound calls, email, or text
De-escalate and resolve issues when necessary
Monitor accounts for potential fraud and maintain confidentiality
Qualifications :
High School Diploma or equivalent required
Associate or Bachelor degree in business or a related field is a plus
Proficient in Microsoft Office Suite
1+ years of working with auto titles and at a dealership required
This position is in the office, 7 : 30 am – 4 : 30 pm or 8 am to 5 pm.
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Title Specialist • Indianapolis, US
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