Job Description
Job Description
Director of Operations - Circle K Division
Location : Binghamton, NY (Remote with extensive field travel)
Reports To : COO / CFO
Compensation : $120,000 base + 15% monthly bonus target ($18,000 annually) + $2,000 per new store opening bonus
Benefits : Car allowance ($8,000 / year), EZPass & Gas Card, Medical / Dental / Vision, 401(K), Paid Vacation
About The Opportunity
Join an ambitious and growing restaurant and hospitality group as they expand into the convenience store and fuel operations sector. As the founding Director of Operations for the Circle K Division, you'll have the unique opportunity to build a new division from the ground up, establishing operational standards, developing teams, and leading the expansion across multiple markets in New York State.
This is a highly entrepreneurial role perfect for an experienced convenience store and fuel operations leader who wants to make a significant impact. You'll report directly to the COO / CFO and have autonomy to shape the culture, operations, and success of this exciting new venture.
Position Overview
As Director of Operations, you will be responsible for ensuring the successful operation and growth of the Circle K Division. This role is accountable for driving results, building and sustaining a high-performance culture, and developing strong leadership within the operations team. You will oversee day-to-day operations, ensure compliance with company standards, and execute strategies to maximize profitability, operational excellence, and customer satisfaction.
This is a highly hands-on position requiring consistent field engagement. Initially, you will serve as the Super General Manager for the first Circle K location in Binghamton, NY, responsible for day-to-day store management until a General Manager replacement is hired and fully trained. You will be expected to be in the field at least four (4) days per week and work one (1) administrative day while the initial operation is open.
Once the second location is operational, you will transition to a 1-4 schedule (one administrative day, four field days) with flexibility based on business needs. Travel will be required to new development sites to maintain a boots-on-the-ground presence and support successful store launches.
Key Responsibilities
Operational Leadership
- Oversee overall success of all Circle K convenience store and fuel operations locations
- Serve as Super GM for the initial Binghamton store, managing day-to-day operations until a replacement GM is hired and trained
- Ensure operational compliance with all company policies, procedures, and governmental regulations
- Maintain safe, secure, and compliant environments for guests, team members, and company assets
- Manage controllable costs including labor, inventory, cash, repairs, and maintenance to optimize financial performance
Financial Management
Prepare annual budgets, sales forecasts, and marketing plans to achieve targeted operating resultsAnalyze financial performance to drive revenue growth, profitability, and maximum return on investmentDevelop and oversee fuel programs and strategies to achieve targeted margins in local marketplacesMonitor and report on KPIs, conducting quarterly business reviews with senior leadershipStrategic Growth & Expansion
Support the opening of new Circle K locations across New York StateTravel to development sites to gain market familiarity and ensure successful launchesLeverage technology platforms and distribution channels to expand market shareExecute merchandise programs for all convenience store operations, including vendor relationship managementTeam Leadership & Development
Provide leadership and direction to Store Managers, assisting with recruiting, selection, and onboardingRecruit, train, and retain associates to minimize turnover and develop future leadersCreate and implement programs that enhance team member engagement and strengthen company cultureBuild a high-performance culture aligned with brand service standardsComplete Circle K MSO Certified Trainer Program and serve as official Certified Circle K Operator for the organizationClient & Vendor Relations
Build and maintain strong vendor relationships, evaluating performance and ensuring service qualityPartner with Circle K corporate leadership on training, compliance, and operational best practicesCollaborate with Briad Group senior leadership on strategic initiativesRequirements
Experience
Minimum 5 years of retail management experience in convenience store or fuel operations (required)Experience with travel centers (Pilot Flying J, Love's, TA / Petro) or convenience store chains (Circle K, 7-Eleven, Wawa, Sheetz, Speedway) strongly preferredProven track record managing multi-million-dollar operations with P&L responsibilityExperience opening new stores or locations is a major plusMulti-unit management experience preferredSkills & Competencies
Strong understanding of fuel operations including pricing, margins, delivery schedules, and regulatory complianceDemonstrated leadership ability with excellent communication, organizational, and customer service skillsProficient in Microsoft Word, Excel, and PowerPointStrong analytical and mathematical skills for budgeting and P&L managementAbility to manage guest expectations and maintain service excellenceAbility to work collaboratively within a team and accept feedback constructivelyProfessional, friendly, and outgoing demeanor; comfortable engaging with customers and team membersPersonal Attributes
Entrepreneurial mindset with passion for building something from the ground upHands-on operator who leads by exampleAdaptable to changing demands and able to assume new responsibilitiesCommitment to excellence and continuous improvementHigh integrity and accountabilityOther Requirements
Valid driver's license requiredMust be able to work nights, weekends, and holidays as requiredBased in or willing to relocate to Upstate New York (Binghamton area preferred)Must complete and pass Circle K MSO Certified Trainer Program at designated Circle K store operation in NY StateMust meet all attendance and punctuality requirementsPhysical Requirements
Ability to lift, move, carry, push, or pull up to 50 poundsAbility to stand or walk for 5-8 hours per shiftFrequent use of arms, wrists, and hands for extended periodsAbility to bend, twist, stoop, and reach overhead or below the kneesAbility to see, hear, speak clearly, and operate necessary equipmentWhat We Offer
Competitive Compensation Package
Base Salary : $120,000Monthly Bonus Program : 15% target, equivalent to $18,000 annually based on performance metricsNew Store Opening Bonus : $2,000 per location openingCar Allowance : $8,000 per year (paid through payroll)EZPass & Gas Card for business useComprehensive Benefits
Medical, Dental, Vision InsuranceLife Insurance & Disability coverage401(K) retirement planTeammate Assistance FundPaid Vacation TimeProfessional Growth
Opportunity to build and lead a new division from the ground upDirect partnership with senior leadership (COO / CFO)Autonomy to shape culture, operations, and team developmentCareer growth potential as the division expandsCircle K corporate training and certificationWork Environment
Fun, energetic work environmentEntrepreneurial culture within an established hospitality groupCollaborative leadership teamWork-life balance focus with structured schedulingAbout Our Company
We are an ambitious restaurant and hospitality group with multiple established locations in New York, committed to operational excellence and exceptional guest experiences. As we expand into the convenience store and fuel operations sector through our partnership with Circle K, we're seeking passionate leaders who want to be part of building something special from the ground up.
Our culture is built on integrity, teamwork, and a commitment to developing our people. We believe in promoting from within, investing in training and development, and creating career paths for our team members.
