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Case Manager - Family Shelter

Case Manager - Family Shelter

Tandym GroupNew York, NY, US
5 hours ago
Job type
  • Permanent
Job description

Job Description

A non-profit organization operating a large-scale family shelter in Queens, serving 100 families experiencing homelessness, including diverse populations of immigrants and refugees, is seeking a Case Manager.

Job Responsibilities :

  • Conduct intake assessments and develop independent living plans with families
  • Provide comprehensive case management services to help families achieve housing stability
  • Connect clients to community resources, benefits, and permanent housing opportunities
  • Monitor client progress through regular face-to-face sessions and maintain documentation in database
  • Advocate for clients with external organizations regarding housing, healthcare, education, and legal matters
  • May escort clients to appointments and assist with benefit applications

Requirements :

  • Bachelor's degree in related field OR 2+ years of relevant case management experience
  • Family shelter operations experience OR case management experience working with families in crisis
  • Strong understanding of family shelter environments and commitment to supporting homeless families
  • Ability to work effectively with diverse populations
  • Must pass background clearances (SCR, SEL, fingerprinting)
  • Bilingual strongly preferred
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