Patient Care Assistant (FGP) - Manhattan

FGP Patient Care Assist

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Job Responsibilities

Escorts patients to exam rooms

Cleans and stocks exam rooms

Measures and records patient vital signs

Obtains and processes blood samples as per NYULH policy

Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR

Promotes a positive patient experience

Communicates effectively with providers and administrative staff, escalates issues

Answers phone calls

Reviews and responds to inbasket messages

Follows up on Rx refill requests

Assists physician with patient intake & transcribing visit into EPIC

Performs other duties as needed

Clinical & Administrative Responsibilities

Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.

Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.

Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.

Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.

Communicates the functionality and purpose of MyChart to patients during intake

Ensures the appropriate translation services or equipment is in place prior to the start of visit

Assists with blood / specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure.

Performs Point of Care testing such as : EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.

Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.

Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter

Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.

Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization