Talent.com
Community Health Worker, Manager - Greater Akron/Greater Canton, Ohio
Community Health Worker, Manager - Greater Akron/Greater Canton, OhioWaymark • Akron, OH, United States
Community Health Worker, Manager - Greater Akron / Greater Canton, Ohio

Community Health Worker, Manager - Greater Akron / Greater Canton, Ohio

Waymark • Akron, OH, United States
1 day ago
Job type
  • Full-time
Job description

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another :

  • Bold Builders : We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
  • Humble Learners : We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
  • Experiment to Improve : We use data to inform decisions and continuously assess our performance.
  • Focused Urgency : Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this role

As the Greater Akron / Greater Canton Community Health Worker (CHW) Manager for Waymark, you will lead our community health workers in the region. Reporting to the VP of Market Operations, you will supervise and manage a team of CHWs - including helping them implement their day-to-day priorities, providing coaching and support around patient care, and managing performance to team goals. As a leader in a growing organization, you will also develop and steward community partnerships and resource information to support patient care, and impact how we design, structure, and implement the CHW experience for our employees, spanning recruitment, hiring and training, deployment, mentorship, resourcing, providing pathways to advancement, and advocating for CHWs across our organization and externally.

Key Responsibilities

  • Provide direct supervision of the day-to-day activities of CHWs in the greater Greater Akron / Greater Canton area, including helping them establish and implement their schedules and priorities.
  • Lead weekly team huddles with a multidisciplinary team - including CHWs, licensed clinical social workers, pharmacists, and care coordinators - to coordinate patient care.
  • Provide CHWs with coaching, mentorship, and support to ensure satisfaction and sustainability within the CHW role, and to ensure competency validation, including by managing one-on-one and group meetings with the CHW team and occasionally shadowing fieldwork.
  • Manage staffing schedules to ensure patient coverage and continuity of care within the local CHW team.
  • Review data dashboards to manage CHW performance relative to goals and identify strengths and opportunities.
  • Work with the Operations and Learning & Development teams to hire, train, deploy, and provide ongoing support to local CHWs.
  • Navigate technology systems to supervise CHW documentation and ensure quality care
  • Represent Waymark in the community and build and nurture community partnerships.
  • Maintain knowledge of programs and resources available to community members that promote their health and wellbeing, and support CHWs in understanding and navigating those resources on behalf of those we serve.
  • Contribute as a member of the local leadership team by representing Waymark's values and contributing to a positive and collaborative culture across the local team.
  • Maintain small outreach and patient caseload responsibilities as a working CHW on an as needed basis to support team coverage, including potentially speaking with patients over the phone or meeting patients in the community, home, or in healthcare facilities.
  • This is a hybrid role involving work from a home office as well as travel required within the market (up to 80%)
  • Current Driver's license and access to an insured vehicle.
  • Reside within a commutable distance of Greater Akron / Greater Canton.
  • Minimum Qualifications

  • Experience supervising teams of community health workers or related local health workforces.
  • Experience delivering health services as a CHW or related role and openness to supporting a small caseload
  • A leader with cultural and personal humility. Has a strong understanding of Medicaid and the barriers to healthcare access and quality among diverse, underserved populations, and is comfortable describing our work externally and building community relationships.
  • Sound judgment and the ability to quickly analyze situations and manage team members with empathy and care
  • Experience and comfort using technology for virtual communication, scheduling, and documentation.
  • Strong understanding of, and ability to teach and implement, principles of trauma-informed care, motivational interviewing, and harm reduction, including among populations facing serious mental illness and substance use challenges.
  • Ability to travel to local neighborhoods across greater Greater Akron / Greater Canton to help build and nurture community partnerships, establish new CHW teams, and support existing teams.
  • A person who thrives on building and supervising a team of care providers, building professionalism and positive culture among those working to support the hardest-to-reach patients.
  • Preferred Qualifications

  • Knowledge of common CHW recruitment, hiring, training and supervision strategies, and ability to compare and contrast such strategies in real-world situations.
  • Community Health Worker certification.
  • Long time resident of the Greater Akron / Greater Canton area and knowledgeable of community resources.
  • Salary Range

    $64,000 - $82,000

    In addition to salary, we offer a comprehensive benefits package. Here's what you can expect :

    Stock Options : Opportunity to invest in the company's growth.

    Work-from-Home Stipend : A dedicated stipend for your first year to help set up your home office.

    Medical, Vision, and Dental Coverage : Comprehensive plans to keep you and your family healthy.

    Life Insurance : Basic life insurance to give you peace of mind.

    Paid Time Off : 20 vacation days, accrued over the year, plus 11 paid holidays.

    Parental Leave : 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.

    Retirement Savings : Access to a 401(k) plan with a company contribution, subject to a vesting schedule.

    Commuter Benefits : Convenient options to support your commute needs.

    Professional Development Stipend : A dedicated stipend supports professional development and growth.

    COVID Vaccination : Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made.

    Offer of employment is contingent upon successful completion of a background check.

    Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

    Create a job alert for this search

    Community Health Worker • Akron, OH, United States

    Related jobs
    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts Wooster

    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts Wooster

    Danbury Massillon • Dalton, Ohio, US
    Full-time +1
    Quick Apply
    We are currently seeking applicants for Resident Care Companion and STNA positions.This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursi...Show more
    Last updated: 24 days ago • Promoted
    Travel Nurse RN - Behavioral Health

    Travel Nurse RN - Behavioral Health

    Trustaff • Akron, OH, US
    Full-time
    Trustaff is seeking a travel nurse RN Behavioral Health for a travel nursing job in Akron, Ohio.Job Description & Requirements. As a Behavioral Health RN, also sometimes called a Mental Health R...Show more
    Last updated: 13 days ago • Promoted
    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts - DSL Massillon

    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts - DSL Massillon

    Danbury Massillon • Honeytown, Ohio, US
    Full-time +1
    Quick Apply
    We are currently seeking applicants for Resident Care Companion and STNA positions.This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursi...Show more
    Last updated: 24 days ago • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Malone Healthcare - Nursing • Wooster, OH, US
    Full-time
    Malone Healthcare - Nursing is seeking a travel CT Technologist for a travel job in Wooster, Ohio.Job Description & Requirements. About Malone Healthcare - Nursing.With a commitment to prov...Show more
    Last updated: 13 days ago • Promoted
    Community Health Worker - Akron, Ohio

    Community Health Worker - Akron, Ohio

    Waymark • Akron, OH, United States
    Full-time
    Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-e...Show more
    Last updated: 1 day ago • Promoted
    Community Based Mental Health Therapist

    Community Based Mental Health Therapist

    Applewood Centers • Cleveland, OH, US
    Full-time
    Quick Apply
    Are you a collaborative problem solver that likes to work with a dedicated team of professionals?.Do you want the opportunity to grow your clinical skills?. Is a flexible schedule appealing?.Then ei...Show more
    Last updated: 25 days ago
    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) Millersburg

    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) Millersburg

    Danbury Wooster • Fredericksburg, Ohio, US
    Full-time +1
    Quick Apply
    We offer a great FULL TIME benefits and perks package! .Guardian)-for employee only, benefit percentage .Guardian)-for employee only, benefit percentage . Employee, Spouse, Dependents...Show more
    Last updated: 30+ days ago • Promoted
    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) - DSL Wooster

    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) - DSL Wooster

    Danbury Wooster • Shreve, Ohio, US
    Full-time +1
    Quick Apply
    We offer a great FULL TIME benefits and perks package! .Guardian)-for employee only, benefit percentage .Guardian)-for employee only, benefit percentage . Employee, Spouse, Dependents...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Home Health

    Travel Nurse RN - Home Health

    Ardor Health Solutions • Uniontown, OH, US
    Full-time
    Ardor Health Solutions is seeking a travel nurse RN Home Health for a travel nursing job in Uniontown, Ohio.Job Description & Requirements. Access to 24 / 7 telephone support during your contract ...Show more
    Last updated: 30+ days ago • Promoted
    Mental Health Therapist - Outpatient - (LISW, LPCC, IMFT)

    Mental Health Therapist - Outpatient - (LISW, LPCC, IMFT)

    LifeStance Health • Mantua, OH, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show more
    Last updated: 30+ days ago • Promoted
    Community Health Worker

    Community Health Worker

    Family Community Services • Kent, OH, United States
    Full-time
    The Community Health Worker (CHW) provides community support services by partnering with other community agencies to help at risk / high risk individuals and their families navigate complex social ...Show more
    Last updated: 1 day ago • Promoted
    Director of Nursing Streetsboro

    Director of Nursing Streetsboro

    Danbury Tallmadge • Streetsboro, OH
    Full-time
    Quick Apply
    At Danbury, you don’t just clock in at a job.You walk in the door to a work family who wants to make the day count.We truly believe our employees and residents are a family that comes togethe...Show more
    Last updated: 8 days ago • Promoted
    Resident Care Companion / STNA (8 hour 1st or 2nd shifts)

    Resident Care Companion / STNA (8 hour 1st or 2nd shifts)

    Danbury Wooster • Millersburg, OH
    Full-time +1
    Quick Apply
    We offer a great FULL TIME benefits and perks package! .Guardian)-for employee only, benefit percentage .Guardian)-for employee only, benefit percentage . Employee, Spouse, Dependents...Show more
    Last updated: 30+ days ago • Promoted
    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts

    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts

    Danbury Massillon • Sugarcreek, Ohio, US
    Full-time +1
    Quick Apply
    We are currently seeking applicants for Resident Care Companion and STNA positions.This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursi...Show more
    Last updated: 24 days ago • Promoted
    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts - DSL Wooster

    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts - DSL Wooster

    Danbury Massillon • Honeytown, Ohio, US
    Full-time +1
    Quick Apply
    We are currently seeking applicants for Resident Care Companion and STNA positions.This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursi...Show more
    Last updated: 24 days ago • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Prime Time Healthcare • Millersburg, OH, US
    Full-time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Millersburg, Ohio.Job Description & Requirements. Prime Time Healthcare is a leading provider of traveling healthcar...Show more
    Last updated: 3 days ago • Promoted
    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) Wooster

    Resident Care Companion / STNA (8 hour 1st or 2nd shifts) Wooster

    Danbury Wooster • Fredericksburg, Ohio, US
    Full-time +1
    Quick Apply
    We offer a great FULL TIME benefits and perks package! .Guardian)-for employee only, benefit percentage .Guardian)-for employee only, benefit percentage . Employee, Spouse, Dependents...Show more
    Last updated: 30+ days ago • Promoted
    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts Massillon

    Resident Care Companion and STNA (Part Time-all shifts) 8-hour shifts Massillon

    Danbury Massillon • Beach City, Ohio, US
    Full-time +1
    Quick Apply
    We are currently seeking applicants for Resident Care Companion and STNA positions.This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursi...Show more
    Last updated: 24 days ago • Promoted