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Store Manager

Store Manager

Altice USAWappingers Falls, NY, US
4 days ago
Job type
  • Full-time
Job description

Store Manager

Are you looking to optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people, and the connections we make in every community.

If you are resourceful, collaborative, team-oriented, and passionate about delivering consistent excellence, Optimum is the company for you!

As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You'll develop and lead a team of Retail Sales Consultants, ensure world-class customer experiences, and drive strong sales performance in mobile and internet services. This is a role for a strategic, hands-on leader who is passionate about team development, retail excellence, and advancing business results. You'll work closely with Marketing, use data to drive continuous improvement, and stay ahead of technology trends. If you're looking to grow into a leadership role with a strong salary and benefits that support your lifestylethis is the opportunity for you.

Responsibilities

Store Leadership & Operations

  • Lead all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight. Create a collaborative, performance-driven culture that prioritizes both sales results and customer satisfaction.

Sales & Customer Experience

  • Drive store sales by promoting Optimum's connectivity solutions. Deliver outstanding service by helping customers choose the best mobile and internet packages. Analyze store performance metrics to identify trends and improvement areas.
  • Team Management & Development

  • Recruit, train, coach, and develop a high-performing team. Provide ongoing feedback, foster accountability, and empower team members to exceed service and sales goals. Conduct regular performance reviews and support continuous learning.
  • Collaboration & Strategy

  • Work cross-functionally with the marketing team to implement local campaigns and promotions. Represent the store in broader business initiatives and collaborate with other leaders on performance and growth opportunities.
  • Technology & Product Knowledge

  • Stay up to date with new product launches, service upgrades, and technology trends. Educate and equip your team to confidently assist customers and maximize product adoption.
  • Qualifications

    Experience

  • Minimum 3 years in retail or customer service management, preferably in telecommunications or a high-volume sales environment
  • Prior experience leading a team and driving sales performance
  • Skills

  • Excellent communication, leadership, and coaching skills
  • Strong analytical, problem-solving, and planning abilities
  • Knowledge of mobile and internet connectivity services
  • Proficiency with Microsoft Office (Excel and Word)
  • Familiarity with wireless terminology and industry trends preferred
  • Additional Requirements

  • Willingness to travel to multiple locations
  • Flexibility to work weekends, holidays, and varying shifts
  • Bilingual (Spanish) highly preferred
  • Education

  • High school diploma required
  • Associate degree in Business or related field preferred
  • Benefits

  • Top-notch benefits : Medical, Dental & Vision Insurance from day one.
  • Stay connected : Discounted TV / Internet / Phone Employee product benefits.
  • Invest in yourself : We offer tuition reimbursement and employee referral earning opportunities.
  • Comprehensive training : We'll equip you with the knowledge you need to succeed.
  • Time to relax : Enjoy paid vacation and sick pay.
  • Incentives galore : Dive into our Sales Incentive and Bonus programs for additional earning opportunities.
  • Secure your future : Contribute to a 401(k) with company-matched funds.
  • Continuous growth : Opportunities for career advancement within our organization.
  • At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

    If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

    All job descriptions and required skills, qualifications, and responsibilities for a particular position are subject to modification by the company from time to time, in the companys discretion based on business necessity.

    We are an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

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    Store Manager • Wappingers Falls, NY, US

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